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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,000.00 - $79,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
bonus eligibility
Career development opportunities
Job Description
The Ritz-Carlton Denver is a distinguished luxury hotel located at 1881 Curtis Street in the heart of Denver, Colorado. Part of the globally acclaimed Ritz-Carlton brand under Marriott International, this property is renowned for its commitment to delivering exceptional guest experiences. It stands as a premier destination for travelers and event attendees seeking unparalleled service, exquisite amenities, and a memorable stay. The Ritz-Carlton Denver combines sophisticated elegance with innovative event spaces, making it an ideal venue for hosting meetings, weddings, corporate events, and special celebrations. The hotel prides itself on upholding the Gold Standards — a foundation that guides every... Show More
Job Requirements
- High school diploma or GED
- 2 years experience in event management, food and beverage, sales and marketing, or related field
- or 2-year degree from accredited university in hospitality-related field
- 1 year experience in event management or related area
- ability to conduct daily operational walk-throughs
- skills in managing budgets and expenses
- strong interpersonal and communication skills
- customer service orientation
- ability to work full time
- management level capability
- eligibility to work in the United States
Job Qualifications
- High school diploma or GED with 2 years experience in event management, food and beverage, sales and marketing, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in event management, food and beverage, sales and marketing, or related area
- knowledge of event management strategies
- strong customer service skills
- ability to work collaboratively with teams and vendors
- excellent communication and organizational skills
- leadership capabilities
- problem-solving skills
Job Duties
- Assists in planning and execution of meetings and special events
- assists in implementation of departmental strategies
- oversees seamless turnover from sales to operations and vice versa
- researches and analyzes new products, pricing, and competitor services
- conducts daily banquet floor walk-throughs
- builds and maintains vendor relationships
- creates opportunities to upsell during event planning
- manages department controllable expenses
- fosters an atmosphere that exceeds guest expectations
- responds to and handles guest problems and complaints
- empowers employees to deliver excellent customer service
- sets expectations and parameters for staff
- focuses on continuous service improvement
- emphasizes guest satisfaction during meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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