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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,650.00 - $45,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
flexible schedule
employee wellness program
Job Description
The University of Michigan's University Unions (UU) is a dynamic, multifaceted organization dedicated to fostering community building and belonging among the campus population. Integrating three student unions—the Michigan Union, Michigan League, and Pierpont Commons—along with the Center for Campus Involvement, Campus Information, Palmer Commons (the academic meeting and dining facility), and Close collaboration with Conference & Event Services and Michigan Dining, UU serves as a vibrant hub for student engagement and customer-focused service on campus. The University Unions operates with a substantial budget of approximately 20 million dollars and employs over 50 regular staff members in addition to 250 student... Show More
Job Requirements
- Experience working in building management hospitality or in a conference facility
- Knowledge of how to use and troubleshoot audiovisual equipment or information technology sound systems microphones data projectors video conferencing computers
- Proven customer service experience
Job Qualifications
- Experience working in building management hospitality or in a conference facility
- Knowledge of how to use and troubleshoot audiovisual equipment or information technology sound systems microphones data projectors video conferencing computers
- Proven customer service experience
- Previous management experience
- Familiarity with higher education organization procedures
- Experience with Google applications
- Experience with Crestron or similar AV systems
Job Duties
- Provide building coverage as Manager on Duty performing hourly rounds of the buildings facility security and safety and communication with key stakeholders
- Deliver set up test operate audiovisual equipment furnishings for meetings and events
- Meet clients to ensure event needs and expectations are met and Facility Use policies are maintained
- Assist with maintaining a safe secure and welcoming environment for all facility guests and facilitate emergency procedures in the event of an emergency
- Address immediate concerns that are maintenance and or custodial in nature
- Respond to activism by addressing disruptions and or protests and coordinate assistance from DPSS Student Life Activism Response Team Center for Campus Involvement and or others as necessary
- Participate in required training sessions for emergency planning de escalation activism and potentially controversial event management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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