
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,900.00 - $69,900.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Professional development opportunities
Flexible working hours
Job Description
Montage International is a renowned luxury hospitality company recognized for its exceptional properties and commitment to delivering unparalleled guest experiences. As a leader in the upscale hotel and resort industry, Montage International values passion, creativity, and excellence, cultivating a work environment that encourages employees to pursue what they love while fostering a culture of collaboration and innovation. The company embraces diversity and inclusion, welcoming applicants with disabilities and providing reasonable accommodations throughout the hiring process. Within this dynamic and prestigious organization, the role of Meetings & Events Manager represents a vital position dedicated to orchestrating extraordinary event experiences that reflect the brand’s dedication to luxury, precision, and client satisfaction.
The Meetings & Events Manager is primarily responsible for managing and executing high-end weddings and corporate programs, serving as the essential bridge between clients, event planners, and various hotel departments. This position demands a sophisticated understanding of luxury event management, with the ability to craft personalized, memorable celebrations that meet the exquisite standards of Montage International. The successful candidate brings substantial experience in luxury hospitality event management, particularly in handling complex, multi-day programs that involve both high-profile weddings and elite corporate gatherings. They must be adept at coordinating fine details from initial planning stages through event completion, ensuring every element of the experience is flawlessly executed with elegance and professionalism.
The role extends beyond event planning and execution to include financial and revenue management responsibilities such as budget development, forecasting, and billing. Strategic upselling and thoughtful enhancements to events play a crucial part in maximizing revenue while maintaining the integrity of the guest experience. The Meetings & Events Manager acts as a proactive business partner, aligning their efforts with Montage International’s mission, vision, and corporate values. Operational excellence is paramount, requiring strong internal communication, problem-solving capabilities, and the ability to resolve guest concerns discreetly and effectively. This manager is also tasked with sustaining excellent relationships within the community of planners and vendors, continuously upholding luxury standards throughout all interactions.
This is a fast-paced, challenging role that requires physical agility to move between simultaneous functions and perform tasks such as bending, stooping, and lifting up to 40 lbs regularly. The position may require flexible working hours, including mornings, evenings, weekends, and holidays, to address the dynamic nature of the hospitality industry. Strong organizational skills, financial acumen, and an elevated sense of style and presentation are essential for success. Proficiency in hotel management software such as Delphi, Social Tables, and Opera, along with Microsoft Office products, is highly preferred. The position demands excellent communication skills, confidence in decision-making, and the ability to thrive under pressure while maintaining a customer-focused mindset.
In summary, the Meetings & Events Manager at Montage International is a key contributor to the company’s luxury hospitality offerings. By delivering impeccable event experiences that exceed client expectations, this role supports the overall business goals and enhances the hotel’s reputation in the competitive luxury market. If you are a proactive, detail-oriented professional passionate about luxury event management, eager to contribute to a vibrant and supportive team environment, Montage International welcomes your application and looks forward to the unique magic you will bring to their distinguished events.
The Meetings & Events Manager is primarily responsible for managing and executing high-end weddings and corporate programs, serving as the essential bridge between clients, event planners, and various hotel departments. This position demands a sophisticated understanding of luxury event management, with the ability to craft personalized, memorable celebrations that meet the exquisite standards of Montage International. The successful candidate brings substantial experience in luxury hospitality event management, particularly in handling complex, multi-day programs that involve both high-profile weddings and elite corporate gatherings. They must be adept at coordinating fine details from initial planning stages through event completion, ensuring every element of the experience is flawlessly executed with elegance and professionalism.
The role extends beyond event planning and execution to include financial and revenue management responsibilities such as budget development, forecasting, and billing. Strategic upselling and thoughtful enhancements to events play a crucial part in maximizing revenue while maintaining the integrity of the guest experience. The Meetings & Events Manager acts as a proactive business partner, aligning their efforts with Montage International’s mission, vision, and corporate values. Operational excellence is paramount, requiring strong internal communication, problem-solving capabilities, and the ability to resolve guest concerns discreetly and effectively. This manager is also tasked with sustaining excellent relationships within the community of planners and vendors, continuously upholding luxury standards throughout all interactions.
This is a fast-paced, challenging role that requires physical agility to move between simultaneous functions and perform tasks such as bending, stooping, and lifting up to 40 lbs regularly. The position may require flexible working hours, including mornings, evenings, weekends, and holidays, to address the dynamic nature of the hospitality industry. Strong organizational skills, financial acumen, and an elevated sense of style and presentation are essential for success. Proficiency in hotel management software such as Delphi, Social Tables, and Opera, along with Microsoft Office products, is highly preferred. The position demands excellent communication skills, confidence in decision-making, and the ability to thrive under pressure while maintaining a customer-focused mindset.
In summary, the Meetings & Events Manager at Montage International is a key contributor to the company’s luxury hospitality offerings. By delivering impeccable event experiences that exceed client expectations, this role supports the overall business goals and enhances the hotel’s reputation in the competitive luxury market. If you are a proactive, detail-oriented professional passionate about luxury event management, eager to contribute to a vibrant and supportive team environment, Montage International welcomes your application and looks forward to the unique magic you will bring to their distinguished events.
Job Requirements
- Minimum 3-5 years of experience in luxury hospitality event management
- Proven ability to execute complex, multi-day programs
- Ability to meet the physical demands of a dynamic event environment exerting well-paced mobility and maneuvering between simultaneous functions
- Must be able to bend, stoop, squat, and stretch to fulfill tasks
- Must be able to lift up to 15-40 lbs regularly
- Willingness to work varying schedules including mornings, evenings, weekends, and holidays
- Excellent verbal and written communication skills
- Proficient with Microsoft Office products
- Knowledge of the primary language(s) used in the workplace
- Ability to thrive in a fast-paced, luxury environment making service-focused decisions independently
- Strong organizational and problem-solving skills
- Financial acumen and revenue awareness
- Operating knowledge of relevant hotel software preferred
- Strong customer service skills
- Food and beverage experience preferred
- Knowledge of current wedding trends
Job Qualifications
- Minimum 3-5 years of experience in luxury hospitality event management
- Demonstrated experience managing both high-end weddings and corporate events
- Proven ability to execute complex, multi-day programs
- Ability to meet the physical demands of a dynamic event environment exerting well-paced mobility as well as the ability to maneuver between functions occurring simultaneously
- Attention to detail and elevated sense of style and presentation
- Ability to thrive in a fast-paced, luxury environment with ability to make sound, service-focused decisions independently
- Strong organizational and problem-solving abilities and to be a clear thinker who can remain calm in pressure situations
- Financial acumen and revenue awareness
- Must be able to speak, read, write and understand the primary language(s) used in the workplace
- Excellent verbal and written communication skills required
- Operating knowledge of hotel software preferred (Delphi, Social Tables, Opera)
- Must have proficient skills with Microsoft Office products
- Comprehensive understanding of hotel catering operations and luxury market trends
- Strong customer service skills
- Knowledge of the local area is helpful
- Food and beverage experience strongly preferred
- Strong sales and negotiation skills set to suggestively sell menu items, beverages and wines
- Knowledge of current wedding trends is helpful
- Attendance at all scheduled training sessions and meetings is required
- Maintains and supports Montage Values and Mission
Job Duties
- Serve as the primary point of contact for clients, planners, and community partners throughout the planning process, onsite events and post events
- Lead the planning and execution of bespoke weddings and corporate events
- Curate personalized experiences aligned with luxury service standards
- Respond to guest, client, wedding planner in a timely manner
- Oversee all event logistics including food and beverage, timelines, and design elements
- Produce detailed Banquet Event Orders and Group Resumes and follow distribution timelines
- Lead pre-event meetings and ensure seamless cross-departmental execution
- Be present and fully engaged during events to ensure flawless delivery
- Participate in and host client site visits and tastings
- Schedule and lead pre-event meetings with department heads and hired planner when required
- Oversee event-day execution, including setup verification, vendor coordination, and guest support
- Develop and manage budgets, forecasts, and billing processes
- Drive revenue through thoughtful upselling and curated enhancements
- Accurately update estimate of charges throughout planning and maintain deposit schedule
- Maintain strong internal communication across all hotel departments
- Resolve guest concerns with professionalism and discretion
- Uphold and champion luxury standards in every interaction
- Create and maintain excellent relationships with community of planners and vendors
- Maintain knowledge of all hotel services, features, and hours of operation
- Maintain confidentiality and security of specified hotel information, correspondence, reports and files
- Execute special projects with minimal supervision
- Trouble shoots guest problems, as appropriate, using discretion and good judgment
- Maintain a professional working environment and perform miscellaneous tasks upon request
- Answer questions and concerns, follow through with a resolution or refer to the appropriate manager
- Ensure all incoming and outgoing correspondence is properly typed, received, mailed, and/or filed as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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