
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
hybrid work environment
Professional development opportunities
inclusive work culture
retirement savings plan
Job Description
IDeaS is a leading global technology company specializing in revenue management solutions designed to optimize business performance and accelerate growth. With a robust culture grounded in creative collaboration and professional development, IDeaS empowers its team members to build meaningful and successful careers. As part of SAS, a globally recognized analytics leader, IDeaS integrates advanced technology with deep industry expertise to deliver unparalleled value to its loyal clients across various sectors including hospitality, retail, and more. The company prides itself on fostering an environment where innovation meets excellence, and where each employee’s contributions are acknowledged and rewarded.
The current opportunity is for an experienced Administrative Coordinator dedicated to supporting the seamless execution of internal meetings and client-facing events at IDeaS. This position plays a pivotal role in coordinating all logistical aspects—from room setup and audio/visual needs to managing catering orders and on-site event support. The coordinator ensures that meeting spaces are properly prepared, maintained, and restored, contributing to a professional and polished experience for clients, prospects, and global teams alike. The role demands collaboration across various departments including facilities, IT, and administration, ensuring a cohesive approach to event planning.
This position typically requires a hybrid work arrangement, fostering a blend of in-office and remote work to support global team interactions. The ideal candidate will possess at least three years of experience in events coordination, administrative support, or project management, coupled with strong organizational skills and the ability to multitask efficiently in a dynamic, fast-paced environment. Candidates should be proficient in Microsoft Office and Google Workspace, adept at creating and maintaining standard operating procedures, workflows, and documentation that streamline meeting and event coordination.
Joining IDeaS means aligning with a company that values accountability, curiosity, passion, and authenticity. It is a place committed to inclusivity, diversity, and lifelong learning, where innovation is driven by a variety of perspectives and voices. The Administrative Coordinator role offers a chance to contribute to this forward-thinking culture by ensuring that all events run smoothly, supporting internal stakeholders and enhancing client satisfaction. This is an opportunity to grow professionally within a supportive and innovative company that believes in balancing great work with life outside the office, all while making a significant impact on business success through strategic event management.
The current opportunity is for an experienced Administrative Coordinator dedicated to supporting the seamless execution of internal meetings and client-facing events at IDeaS. This position plays a pivotal role in coordinating all logistical aspects—from room setup and audio/visual needs to managing catering orders and on-site event support. The coordinator ensures that meeting spaces are properly prepared, maintained, and restored, contributing to a professional and polished experience for clients, prospects, and global teams alike. The role demands collaboration across various departments including facilities, IT, and administration, ensuring a cohesive approach to event planning.
This position typically requires a hybrid work arrangement, fostering a blend of in-office and remote work to support global team interactions. The ideal candidate will possess at least three years of experience in events coordination, administrative support, or project management, coupled with strong organizational skills and the ability to multitask efficiently in a dynamic, fast-paced environment. Candidates should be proficient in Microsoft Office and Google Workspace, adept at creating and maintaining standard operating procedures, workflows, and documentation that streamline meeting and event coordination.
Joining IDeaS means aligning with a company that values accountability, curiosity, passion, and authenticity. It is a place committed to inclusivity, diversity, and lifelong learning, where innovation is driven by a variety of perspectives and voices. The Administrative Coordinator role offers a chance to contribute to this forward-thinking culture by ensuring that all events run smoothly, supporting internal stakeholders and enhancing client satisfaction. This is an opportunity to grow professionally within a supportive and innovative company that believes in balancing great work with life outside the office, all while making a significant impact on business success through strategic event management.
Job Requirements
- Three plus years of experience in events, administrative coordination, project coordination, or customer service
- Strong written communication and documentation skills
- Experience creating or maintaining process documents, SOPs, workflows, or meeting notes
- Proficiency in Microsoft Office or Google Workspace including Word/Docs, Excel/Sheets, and PowerPoint/Slides
- Strong organizational and time-management skills with attention to detail
- Ability to manage multiple projects and deadlines simultaneously
- Comfortable coordinating with internal stakeholders, vendors, and external clients
- Basic understanding of service level agreements, timelines, escalation procedures, or operational standards
- Ability to follow established processes while identifying opportunities for improvement
- Professional interpersonal and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
Job Qualifications
- Three plus years of experience in events, administrative coordination, project coordination, or customer service
- Strong written communication and documentation skills
- Experience creating or maintaining process documents, SOPs, workflows, or meeting notes
- Proficiency in Microsoft Office or Google Workspace including Word/Docs, Excel/Sheets, and PowerPoint/Slides
- Strong organizational and time-management skills with attention to detail
- Ability to manage multiple projects and deadlines simultaneously
- Comfortable coordinating with internal stakeholders, vendors, and external clients
- Basic understanding of service level agreements, timelines, escalation procedures, or operational standards
- Ability to follow established processes while identifying opportunities for improvement
- Professional interpersonal and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
Job Duties
- Assist with the planning and execution of internal meetings and client events
- Coordinate room setup according to meeting requirements including seating arrangements, A/V needs, and materials
- Ensure meeting spaces are prepared in advance and reset promptly following events
- Coordinate ordering, delivery, and setup of meals and refreshments
- Verify accuracy of orders and ensure timely delivery aligned with meeting schedules
- Manage food presentation, replenishment, and cleanup
- Provide on-the-ground support during meetings and events to address real-time needs
- Monitor meeting flow and proactively resolve logistical issues
- Maintain cleanliness and organization of meeting and common areas before, during, and after events
- Serve as a primary point of contact for internal team members regarding meeting logistics
- Communicate clearly with stakeholders to confirm event details, timing, and requirements
- Collaborate with cross-functional teams such as facilities, IT, and admin to ensure seamless execution
- Oversee breakdown and cleanup of meeting spaces
- Ensure all materials, equipment, and spaces are returned to standard
- Assist with inventory tracking and restocking of supplies as needed
- Act as department liaison, distributing appropriate information to and continually communicating with staff
- Assist in performing specialized administrative duties related to the department assigned
- Support the development and implementation of standardized processes for meetings and event coordination
- Assist in creating, maintaining, and refining uniform templates such as intake forms, run-of-show documents, and checklists
- Partner with internal stakeholders to transition existing tools and documents to a standardized format
- Identify inefficiencies in current workflows and recommend improvements to enhance team productivity and accuracy
- Help ensure consistent use of approved templates and processes across all meetings and events
- Maintain organized, up-to-date documentation of processes, templates, and best practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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