Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Pet insurance
Tuition Reimbursement
Employee Discounts
Job Description
Loews Ventana Canyon Resort is a premier luxury resort located in Tucson, Arizona, offering guests a tranquil retreat amidst the breathtaking Catalina Mountain range. Known as a Sonoran Escape for the Senses, this resort combines the natural beauty of the desert with exceptional hospitality services to create memorable experiences for its visitors. Established as part of the prestigious Loews Hotels & Co, which was founded in 1960, the resort embodies a long-standing tradition of excellence across a diverse portfolio of iconic hotels and resorts throughout the United States. Loews Hotels & Co emphasizes a culture of diversity, inclusion, and belonging, fostering environments where every team member can thrive regardless of background or identity. The company is dedicated to crafting extraordinary guest experiences while also providing plentiful opportunities for career development and growth within various departments including Guest Services, Finance, Culinary, IT, and more.
The Meetings & Events Administrative Assistant at Loews Ventana Canyon Resort plays a crucial role in supporting the efficient operation of the Meetings and Events department. This position is perfect for a detail-oriented team player passionate about hospitality who thrives in a dynamic and supportive work environment. The role involves providing comprehensive administrative assistance to department managers, managing critical documentation such as Banquet Event Orders (BEOs) and group resume packets, and maintaining effective communication with internal departments as well as external clients. Candidates must be dedicated to accuracy, deadlines, and delivering exceptional customer service, helping ensure that every event runs smoothly and leaves a positive impression on guests.
The Meetings & Events Administrative Assistant is responsible for sending daily and weekly reports, updating and maintaining the master BEO book, preparing event-related documents, and assisting with coordination of site visits and internal meetings. Additionally, the role requires responding promptly to internal and external communications, coordinating with the Food and Beverage department for amenity deliveries, and providing onsite event support as needed. Proficiency in Microsoft Office Suite and familiarity with hotel operational systems like Delphi are valued. A flexible schedule, including availability on weekends and holidays, is essential to meet the demands of event timelines. Reporting directly to the Director of Meetings & Events, this position offers an excellent opportunity for hospitality professionals eager to expand their skills within a highly respected luxury resort brand that prioritizes career growth, inclusivity, and work-life balance.
Benefits of joining Loews Ventana Canyon Resort include competitive health and wellness packages, 401(k) with company match, paid sick days, vacation and holidays, pet insurance and paid pet bereavement leave, tuition reimbursement, and access to team member hotel rates and discounts. The company promotes ongoing training and development opportunities to support employee advancement. Overall, the Meetings & Events Administrative Assistant role at Loews Ventana Canyon Resort is ideal for motivated individuals who seek to be part of a welcoming team dedicated to creating outstanding experiences both for guests and colleagues in an inspiring desert oasis setting.
The Meetings & Events Administrative Assistant at Loews Ventana Canyon Resort plays a crucial role in supporting the efficient operation of the Meetings and Events department. This position is perfect for a detail-oriented team player passionate about hospitality who thrives in a dynamic and supportive work environment. The role involves providing comprehensive administrative assistance to department managers, managing critical documentation such as Banquet Event Orders (BEOs) and group resume packets, and maintaining effective communication with internal departments as well as external clients. Candidates must be dedicated to accuracy, deadlines, and delivering exceptional customer service, helping ensure that every event runs smoothly and leaves a positive impression on guests.
The Meetings & Events Administrative Assistant is responsible for sending daily and weekly reports, updating and maintaining the master BEO book, preparing event-related documents, and assisting with coordination of site visits and internal meetings. Additionally, the role requires responding promptly to internal and external communications, coordinating with the Food and Beverage department for amenity deliveries, and providing onsite event support as needed. Proficiency in Microsoft Office Suite and familiarity with hotel operational systems like Delphi are valued. A flexible schedule, including availability on weekends and holidays, is essential to meet the demands of event timelines. Reporting directly to the Director of Meetings & Events, this position offers an excellent opportunity for hospitality professionals eager to expand their skills within a highly respected luxury resort brand that prioritizes career growth, inclusivity, and work-life balance.
Benefits of joining Loews Ventana Canyon Resort include competitive health and wellness packages, 401(k) with company match, paid sick days, vacation and holidays, pet insurance and paid pet bereavement leave, tuition reimbursement, and access to team member hotel rates and discounts. The company promotes ongoing training and development opportunities to support employee advancement. Overall, the Meetings & Events Administrative Assistant role at Loews Ventana Canyon Resort is ideal for motivated individuals who seek to be part of a welcoming team dedicated to creating outstanding experiences both for guests and colleagues in an inspiring desert oasis setting.
Job Requirements
- high school diploma or equivalent
- 1 year of hospitality experience
- proficiency in Microsoft Office Suite
- willingness to work flexible schedule including weekends and holidays
- ability to communicate effectively
- attention to detail
- ability to multitask and prioritize
- familiarity with hotel operational systems preferred
Job Qualifications
- 1 year of hospitality experience
- proficient in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams
- knowledge of hotel operational systems such as Delphi preferred
- strong communication skills
- ability to adapt to various communication styles
- motivated self-starter with passion for hospitality
Job Duties
- Provide administrative support to department managers as assigned
- responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs
- maintain the accuracy of the BEO master book by updating guarantees and replacing revised or original BEOs
- assist in the preparation of Banquet Event Orders, including inputting revisions and marking changes
- answer phones and respond to client-facing email correspondence
- review resumes and BEOs in detail to determine needs and facilitate them with the Meeting & Event/Catering Manager's assistance
- prepare site visit and planning visit packets
- respond to external and internal requests, emails, or other needs in manager's absence
- complete amenity forms, write amenity and welcome cards, and coordinate with Food & Beverage Department for amenity delivery
- coordinate internal meetings
- provide onsite event support as needed and determined by Director of Meetings & Events
- compile property-specific reports or data sets and disseminate as needed
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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