
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401k
Paid Time Off
Tuition Reimbursement
Pet insurance
Employee Discounts
Job Description
Located in the nation’s first skyscraper, Loews Philadelphia Hotel beautifully combines living history with warm sophistication. Nestled in a vibrant cityscape marked by an expanding skyline, a rich arts scene, and a diverse cultural atmosphere, the hotel enjoys a unique position in a neighborhood that has evolved into a cultural destination prized by locals and tourists alike. Loews Philadelphia Hotel is a part of Loews Hotels & Co, an iconic collection founded in 1960 that operates premier hotels and resorts across the United States. This establishment prioritizes creating memorable guest experiences by blending heritage with modern luxury in iconic destinations, setting a high standard in the hotel industry.
The Loews Philadelphia Hotel offers a dynamic and inclusive workplace culture where growth and belonging are fundamental. Employees are valued for their individuality and career goals, supported by a culture committed to diversity and inclusivity regardless of age, race, gender identity, sexual orientation, veteran status, or disability. The company believes every team member contributes significantly to the creation of exceptional guest experiences, whether working directly with customers or supporting operations from behind the scenes at the Corporate Office.
The Meetings & Events department plays a crucial role in delivering these exceptional experiences, and the role of Meetings & Events Coordinator is essential in supporting the day-to-day operations of this team. The role involves meticulous attention to detail, administrative excellence, and collaborative coordination to ensure every event runs smoothly and exceeds client expectations. This position provides an exciting opportunity for an individual passionate about hospitality, detail-oriented, and eager to learn and grow in a supportive environment. With responsibilities spanning from managing event documentation to providing onsite event support, the Meetings & Events Coordinator helps maintain high standards of service and organization critical to the hotel's reputation.
This full-time role offers competitive benefits including health and wellness coverage, 401(k) with company match, paid sick days, vacation, and holidays, as well as opportunities for professional development such as tuition reimbursement and training programs. Additional perks include pet insurance and discounted team member hotel rates, among others, underscoring Loews Hotels & Co’s commitment to its employees’ well-being and work-life balance. The position reports directly to the Director of Meetings & Events and is designed to cultivate skills and advance career trajectories within the vibrant hospitality industry.
The Loews Philadelphia Hotel offers a dynamic and inclusive workplace culture where growth and belonging are fundamental. Employees are valued for their individuality and career goals, supported by a culture committed to diversity and inclusivity regardless of age, race, gender identity, sexual orientation, veteran status, or disability. The company believes every team member contributes significantly to the creation of exceptional guest experiences, whether working directly with customers or supporting operations from behind the scenes at the Corporate Office.
The Meetings & Events department plays a crucial role in delivering these exceptional experiences, and the role of Meetings & Events Coordinator is essential in supporting the day-to-day operations of this team. The role involves meticulous attention to detail, administrative excellence, and collaborative coordination to ensure every event runs smoothly and exceeds client expectations. This position provides an exciting opportunity for an individual passionate about hospitality, detail-oriented, and eager to learn and grow in a supportive environment. With responsibilities spanning from managing event documentation to providing onsite event support, the Meetings & Events Coordinator helps maintain high standards of service and organization critical to the hotel's reputation.
This full-time role offers competitive benefits including health and wellness coverage, 401(k) with company match, paid sick days, vacation, and holidays, as well as opportunities for professional development such as tuition reimbursement and training programs. Additional perks include pet insurance and discounted team member hotel rates, among others, underscoring Loews Hotels & Co’s commitment to its employees’ well-being and work-life balance. The position reports directly to the Director of Meetings & Events and is designed to cultivate skills and advance career trajectories within the vibrant hospitality industry.
Job Requirements
- high school diploma or equivalent
- 1 year of experience in hospitality or related field
- proficiency in Microsoft Office Suite
- excellent verbal and written communication skills
- ability to work flexible schedules including weekends and holidays
- ability to multitask and meet deadlines
- knowledge of hotel operational systems preferred
Job Qualifications
- 1 year of hospitality experience
- proficient in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, and Teams
- knowledge of hotel operational systems such as Delphi preferred
- excellent communication skills
- strong organizational abilities
- ability to multitask and adapt to changing priorities
- customer service orientation
- detail-oriented and reliable
Job Duties
- Provide administrative support to department managers as assigned
- responsible for sending daily and weekly reports to all pertinent hotel departments including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc
- maintain the accuracy of the BEO master book by updating guarantees and replacing revised/original BEOs
- assist in the preparation of Banquet Event Orders including inputting revisions and marking changes
- answer phones and respond to client-facing email correspondence
- review resumes and BEOs in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
- prepare site visit and planning visit packets
- respond to external and internal requests, emails, or other needs in manager's absence
- complete Amenity Forms, write Amenity and Welcome Cards, collect custom amenity items and relay to Food & Beverage Department for delivery
- coordinate internal meetings
- provide onsite event support as needed and determined by Director of Meetings & Events
- compile property specific reports or data sets and disseminate as needed
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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