Meeting & Events Sr Coordinator

Fort Lee, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $36.05 - $40.86

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Job Description

CBRE Group, Inc. (NYSE: CBRE) is a Fortune 500 and S&P 500 company headquartered in Dallas, Texas. It is recognized as the world’s largest commercial real estate services and investment firm based on 2024 revenue. With more than 140,000 employees worldwide, including those from Turner & Townsend, CBRE operates in over 100 countries delivering comprehensive real estate solutions. The company’s services are divided into four main segments: Advisory, which covers leasing, sales, debt origination, mortgage servicing, and valuations; Building Operations & Experience including facilities management, property management, flex space, and experience; Project Management involving program management, project management, and cost consulting; and Real Estate Investments encompassing investment management and development. CBRE prides itself on a collaborative culture grounded in its core values of respect, integrity, service, and excellence. Diversity and inclusion are central to the company’s ethos, ensuring every employee and client feels valued and respected. When you join CBRE, you become part of a global leader in commercial real estate services and investment — an organization that fosters an innovative environment where professionals can thrive and advance their careers.

The Senior Meeting & Events Coordinator role at CBRE is a crucial position that focuses on the detailed planning, coordination, and execution of meetings, conferences, and events within the company. This role plays an essential part in guarantee the delivery of high-quality events that meet and exceed client expectations. The coordinator will oversee event logistics, from setup to completion, ensuring all food, beverage, and service requirements are flawlessly managed. Collaborating closely with management, this role aligns event execution with departmental goals and client visions to provide seamless experiences. The Senior Meeting & Events Coordinator will also handle pre-event setup verification, space configurations, and audio/visual needs, acting as the point of contact for clients before, during, and after events to ensure satisfaction and gather valuable feedback.

Additionally, this role requires problem-solving capabilities to address sophisticated client inquiries and advanced complaints efficiently. The coordinator will be responsible for maintaining high service standards through the execution of service level agreements (SLAs), handling critical metrics, benchmarks, and regular reporting. Managing the events calendar and supplies inventory are critical components to optimize the use of event spaces and resources. The Senior Meeting & Events Coordinator will contribute to continuous improvement by collecting and analyzing data, identifying new techniques, and proposing enhancements to event planning processes. This position impacts not only their own team but also closely related teams, fostering collaboration and shared success. CBRE offers competitive compensation for this role, with hourly wages ranging from $36.05 to $40.86, commensurate with skills, qualifications, and experience.

Job Requirements

High school diploma or GED
2-3 years of job-related experience in event planning or coordination
Ability to fulfill the physical requirements associated with this role, including stooping, standing, walking, and lifting/carrying heavy loads of 50 lbs. or more
Comprehensive understanding of event planning processes, procedures, and systems
Strong organizational skills with an advanced inquisitive mentality
In-depth knowledge of Microsoft Office products
Advanced math skills
Excellent communication skills
Ability to work independently and as part of a team
Experience in managing client relationships
Preferred experience supporting hospitality industry and/or venue management

Job Qualifications

High school diploma or GED
2-3 years of job-related experience in event planning or coordination
Comprehensive understanding of event planning processes, procedures, and systems
Strong organizational skills with an advanced inquisitive mentality to continuously improve event execution
In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook
Advanced math skills with the ability to calculate figures such as percentages, discounts, and markups
Excellent communication skills to evaluate and convey complex content in a concise and logical manner
Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills
Experience in managing client relationships and ensuring high levels of client satisfaction
Preferred experience supporting hospitality industry and/or venue management

Job Duties

Coordinate the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations
Collaborate with management to communicate department goals and align event execution with client vision
Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete
Follow up with clients pre- and post-event to confirm satisfaction and capture feedback for continuous improvement
Troubleshoot and resolve sophisticated client inquiries and advanced complaints efficiently
Assist in the execution of SLAs, critical metrics, benchmarks, and recurring reports to maintain high service standards
Lead the meeting and events calendar for event spaces, ensuring optimal utilization
Order and handle event supplies as needed, maintaining inventory and ensuring availability
Gather and analyze data to identify and solve complex problems, recommending new techniques and improvements
Impact own team and other teams whose work activities are closely related, fostering a collaborative environment