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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,600.00 - $87,200.00
Work Schedule
Standard Hours
Flexible
On-call
Benefits
401(k)
Dental Insurance
Health Insurance
Life insurance
Vision Insurance
Job Description
CBRE Group, Inc. is a globally recognized Fortune 500 and S&P 500 company headquartered in Dallas, Texas. As the world’s largest commercial real estate services and investment firm based on 2024 revenue, CBRE operates across more than 100 countries, employing over 140,000 professionals worldwide. CBRE’s offerings span four core business segments: Advisory services including leasing and sales; Building Operations & Experience, encompassing facilities and property management; Project Management services like program and cost consulting; and Real Estate Investments, including investment management and development. The company prides itself on a collaborative culture embodying values of respect, integrity, service, and excellence, fostering... Show More
Job Requirements
- Bachelor's degree preferred
- Up to 3 years of relevant experience
- Ability to use existing procedures to solve standard problems
- Experience with analyzing information and standard practices to make judgments
- In-depth knowledge of Microsoft Office products including Word, Excel, Outlook
- Organizational skills with a strong inquisitive mindset
Job Qualifications
- Bachelor's degree preferred
- Up to 3 years of relevant experience
- Combination of experience and education considered in lieu of degree
- Ability to use existing procedures to solve standard problems
- Experience analyzing information and standard practices to make judgments
- In-depth knowledge of Microsoft Office products including Word, Excel, Outlook
- Strong organizational skills
- Strong inquisitive mindset
Job Duties
- Management of all amenity spaces
- Manage all aspects of the amenity spaces and TX/CX programming offerings at the buildings, from contract/booking to execution
- Coordinate and lead the team's daily activities, establish work schedules, assign tasks, and cross-train staff
- Set and track staff and department deadlines
- Mentor and coach as needed
- Enforce CBRE RISE hospitality standards (Respect, Integrity, Service, Excellence) and resources that guide operational teams in how to deliver best-in-class service
- Build and maintain a trusted client relationship
- Negotiate with clients, partners, and associates to resolve conflicting priorities
- Develop vendor partnerships with the intention of cost saving efforts
- Handle negotiations for contract services
- Confirm that all vendors have current and adequate proof of insurance and contractual documentation
- Oversee programs run by third party vendors, including food delivery, organizing events, coordinating transportation, or mail distribution
- Ensure all invoices for business services are billed
- Lead by example and model behaviors that are consistent with CBRE RISE values
- Drive amenity usage and retail activation at all properties
- Responsible for programming and managing community events coordination, signage, vendor contract processing, and communication notices
- Leverage best practices and industry experts to enhance the quality of events at properties
- Research and identify pop-ups programs that drive community engagement, generate revenue, and support assets and tenants
- Update and manage the master calendar of property event programming balancing Owner-sponsored, community, pop-ups and tenant related events
- Provide Owner 12 month look ahead event calendar twice per year
- Support maintenance of mobile building app ensuring content aligns with client brand vision and programming
- Collect and organize feedback to inform program performance indicators
- Deliver monthly Owner-approved reports including time spent at each asset, tenant events, amenity utilization, community engagement, branding efforts, leasing engagement, mobile app utilization, food and beverage usage, upcoming events, and relevant data
- Stock and manage supplies and goods within amenity spaces/conference rooms
- Adhere to budget and review and approve invoices related to amenity purchases
- Role may require after-hours event oversight
- Role may require physical labor to setup/take down events and configure conference rooms with property staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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