Meeting & Event Set Up Manager

JLL, also known as Jones Lang LaSalle, is a leading global real estate and investment management company renowned for providing world-class services, advisory, and technology to its clients. With a presence across the globe, JLL harnesses innovation and expertise to shape the future of real estate in a way that promotes sustainability, efficiency, and better client outcomes. The company's commitment to excellence, diversity, and empowerment fosters an environment where employees can thrive, grow meaningful careers, and belong to a global community focused on making a positive impact within the industry and beyond. JLL specializes in commercial real estate services including property management, facilities management, advisory services, and investment management, aimed at delivering optimized and forward-looking real estate strategies for various sectors.

The role of Meeting & Event Set Up Manager at JLL plays a pivotal part within JLL’s Facilities Management or Soft Services team, responsible for overseeing the full end-to-end meeting and event setup services including basic audio-visual support for assigned portfolio sites. This leader manages a team of Meeting and Event Set Up Technicians who are responsible for the setup, breakdown, and overall readiness of meeting spaces to ensure seamless operations. The position is highly customer-facing, requiring excellent interpersonal, communication, and hospitality skills to consistently provide a high-touch service experience. Tasked with driving operational excellence, the Meeting & Event Set Up Manager ensures all client requirements, safety protocols, and quality standards are met or exceeded. This role is integral to coordinating resources, personnel, and vendors while supporting technological rollouts and client initiatives to continuously improve service delivery. The manager also handles financial controls, budget achievement, performance standards, and talent development within the team.

Situated at the Malvern, Pennsylvania site, this on-site position does not provide visa sponsorship and requires candidates to be authorized to work in the United States without sponsorship. The role demands a blend of hands-on operational management, strategic partnership with clients at different organizational levels, as well as the ability to maintain outstanding client satisfaction through proactive relationship management. Physical requirements for the role include the capability to stand or walk for extended periods and lift up to 50 pounds independently or 75 pounds with assistance. The Meeting & Event Set Up Manager acts as a bridge between multiple departments including Meeting & Events Specialists, catering, security, facilities, and external vendors to coordinate effective and timely event setups.

JLL offers a supportive culture underscored by personalized benefits supporting personal well-being and career growth. Employees enjoy a comprehensive package including a 401(k) plan with company contributions, medical, dental, and vision care coverage, paid parental leave, paid time off, company holidays, and early access to earned wages through Daily Pay. Additionally, JLL employs cutting-edge AI technology during recruitment to match candidate skills and experience with role requirements effectively. JLL is an equal opportunity employer dedicated to inclusivity and providing reasonable accommodations to applicants with disabilities. This ongoing recruitment opportunity encourages candidates who resonate with the role but may not meet every listed qualification to apply and demonstrate their unique value.