Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k)
Major medical
Dental
Vision
PTO
Job Description
Our client is a well-established company operating in the dynamic hospitality and events industry, specifically specializing in account management operations within the meeting and event planning sector. Based in Las Vegas, a leading global hub for conventions, conferences, and large-scale events, the company is committed to delivering exceptional client experiences through meticulous planning and operational excellence. They offer a full-time position for a Meeting & Event Planner / Housing Manager, providing a competitive salary depending on experience, along with a comprehensive benefits package including 401(k), major medical coverage, dental, vision, and paid time off benefits.
This role is crucial within the organization as it oversees the entire lifecycle of meetings, conferences, and group housing operations. The successful candidate will manage everything from contract review and room block setup to providing on-site event support and post-event financial reconciliation. They will act as the primary liaison among clients, hotels, and internal teams, ensuring accurate execution of event details and timely completion of operational deadlines. The role demands a high level of organization, technological adeptness, and problem-solving abilities centered around project management skills.
The Meeting & Event Planner / Housing Manager will excel in managing complex logistical challenges by coordinating closely with hotel partners using tools such as Passkey’s Reservation Management System for efficient room block and booking website management. This includes monitoring inventory, resolving block pattern issues, overseeing registration and housing list accuracy, and leading vendor coordination during events. Their proactive approach in anticipating client needs and addressing concerns with professionalism is paramount to ensuring high customer satisfaction.
Furthermore, the individual will maintain excellent communication channels during client meetings, planning calls, and internal updates to support seamless event execution and ensure quality control within the team. The use of multiple software platforms, keen attention to detail, and ability to manage competing priorities without errors will be key performance factors.
Ideal candidates possess prior experience in hotel or group reservations, group sales, convention or event services, along with strong project management skills. Familiarity with Passkey, Reglink/GroupMAX, registration, and property management systems is advantageous. Preferred qualifications include industry certifications such as CMP or CMM and experience with large-scale conferences or multi-day events. This role also demands travel readiness for site visits and on-site event management.
Ultimately, this opportunity is perfect for a highly organized, proactive individual who thrives in fast-paced, dynamic environments and seeks to contribute to successful event outcomes while growing their career in the hospitality and event planning domain.
This role is crucial within the organization as it oversees the entire lifecycle of meetings, conferences, and group housing operations. The successful candidate will manage everything from contract review and room block setup to providing on-site event support and post-event financial reconciliation. They will act as the primary liaison among clients, hotels, and internal teams, ensuring accurate execution of event details and timely completion of operational deadlines. The role demands a high level of organization, technological adeptness, and problem-solving abilities centered around project management skills.
The Meeting & Event Planner / Housing Manager will excel in managing complex logistical challenges by coordinating closely with hotel partners using tools such as Passkey’s Reservation Management System for efficient room block and booking website management. This includes monitoring inventory, resolving block pattern issues, overseeing registration and housing list accuracy, and leading vendor coordination during events. Their proactive approach in anticipating client needs and addressing concerns with professionalism is paramount to ensuring high customer satisfaction.
Furthermore, the individual will maintain excellent communication channels during client meetings, planning calls, and internal updates to support seamless event execution and ensure quality control within the team. The use of multiple software platforms, keen attention to detail, and ability to manage competing priorities without errors will be key performance factors.
Ideal candidates possess prior experience in hotel or group reservations, group sales, convention or event services, along with strong project management skills. Familiarity with Passkey, Reglink/GroupMAX, registration, and property management systems is advantageous. Preferred qualifications include industry certifications such as CMP or CMM and experience with large-scale conferences or multi-day events. This role also demands travel readiness for site visits and on-site event management.
Ultimately, this opportunity is perfect for a highly organized, proactive individual who thrives in fast-paced, dynamic environments and seeks to contribute to successful event outcomes while growing their career in the hospitality and event planning domain.
Job Requirements
- experience in hotel or group reservations group sales convention services event services or event planning
- strong project management skills including ability to learn new software platforms quickly and apply training confidently proficiency with Microsoft Office (Word Excel PowerPoint Outlook)
- high attention to detail and consistent accuracy in data entry and reporting
- ability to manage multiple priorities and system workflows without repeated errors
- strong problem-solving skills and ability to navigate varied situations
- strong communication skills with the ability to present information and respond to questions from sales event operations clients and the general public
- dependable self-motivated and able to work independently while collaborating effectively with diverse teams
- ability to travel as needed for site visits and on-site event management
Job Qualifications
- experience in hotel or group reservations group sales convention services event services or event planning
- strong project management skills including ability to learn new software platforms quickly and apply training confidently proficiency with Microsoft Office (Word Excel PowerPoint Outlook)
- high attention to detail and consistent accuracy in data entry and reporting
- ability to manage multiple priorities and system workflows without repeated errors
- strong problem-solving skills and ability to navigate varied situations
- ability to develop reports and business correspondence professionally
- strong communication skills with the ability to present information and respond to questions from sales event operations clients and the general public
- dependable self-motivated and able to work independently while collaborating effectively with diverse teams
- experience with Passkey Reglink/GroupMAX registration systems or property management systems is a plus
- ability to travel as needed for site visits and on-site event management
- preferred: CMP CMM or other industry certification
- experience with large-scale conferences multi-day events or third-party planning agencies
- familiarity with housing operations room block management or hotel contracting
Job Duties
- act as the primary point of contact for all client-related matters ensuring clear communication and high satisfaction
- review event history and documentation to ensure accurate contract formulation and operational planning
- master hotel contract details and understand key elements that impact successful event and housing operations
- collaborate with hotel partners using Passkey’s Reservation Management System to build and manage room blocks sub-blocks and customized booking websites
- monitor and manage hotel block inventory to ensure availability through sell-through dates and resolve block pattern challenges
- oversee registration processes attendee communication and housing list accuracy
- lead on-site event execution as needed including vendor coordination and real-time problem solving
- reconcile master accounts at event conclusion ensuring accuracy and completeness
- partner closely with assigned housing coordinator to deliver a seamless guest experience
- participate in client meetings planning calls and internal status updates
- maintain high productivity while delivering exceptional customer service in a fast-paced environment
- proactively anticipate client needs identify issues early and resolve concerns with professionalism
- demonstrate accountability by reviewing own work and supporting team quality control
- support additional projects and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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