Meeting and Event Planner - AstraZeneca - Wilmington DE

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Flik Hospitality Group, a member of Compass Group USA, is a leader in the hospitality industry known for its commitment to excellence in food service and guest experience. Recognized for fostering a supportive and passionate work environment, Flik takes pride in its people, emphasizing ongoing training and professional growth. The company values contributions from its associates and offers a dynamic workplace where teamwork and enthusiasm for food and hospitality meet to craft exceptional service experiences. It focuses on hiring individuals who share its passion and providing them opportunities to develop their skills and careers. Flik is distinguished by its culture of encouragement, recognition, and innovation, making it an exceptional place to work for professionals who want to flourish in the hospitality sector.

The Senior Meeting and Event Planner role at Flik Hospitality Group is a pivotal position responsible for providing outstanding guest services in a conference center environment. This role involves overseeing a team of coordinators and receptionists, ensuring that guests receive the highest level of customer service. The planner manages communication across departments to meet client needs, acts as a liaison between the conference center and customers, and coordinates logistics for meetings and events. Responsibilities include working with the Sales Training Department, Audio Visual and Conference Services, and Food & Beverage teams to ensure seamless event execution. The position requires preparing group service orders using room reservation software, updating stakeholders with changes, and analyzing operational performance through reports and reviews. The ideal candidate will have significant experience in hotel or conference center settings, proficiency in computer applications including Excel and PowerPoint, strong communication and problem-solving skills, and a proactive approach to adapt to business changes. This role is integral to maintaining the high standards that Flik Hospitality Group is known for and offers an opportunity to be part of a thriving and supportive community where a job is a career and passion meets professionalism. The employment type is full-time, with compensation details available upon application, reflecting competitive industry standards.

Job Requirements

  • Bachelor’s degree preferred
  • Minimum five years hotel or conference center experience
  • Strong computer skills including Excel and PowerPoint
  • Excellent communication skills
  • Ability to manage a team
  • Proactive and detail-oriented
  • Commitment to ethical behavior and integrity
  • Ability to deliver exceptional customer service

Job Criteria

Experience

Expert Level (7+ years)


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