Medical Travel Concierge

American Medical Care is a leading medical travel concierge company dedicated to providing exceptional services to patients and clients seeking medical care across locations. Our company specializes in coordinating comprehensive medical travel experiences, ensuring seamless connections between patients, healthcare providers, insurance companies, and employer groups. We pride ourselves on fostering a client-centric approach to enhance accessibility and convenience in medical travel, combining healthcare expertise with superior customer service. Our presence in the medical travel industry positions us at the intersection of healthcare, insurance, and travel hospitality, making us a unique and influential player committed to driving health outcomes and financial growth.

We are currently seeking a dynamic Business Development Manager to join our team in Katy, TX. This full-time in-person role is pivotal to expanding our client base and enhancing our medical travel services with an emphasis on financial growth through strategic acquisition of new insurance providers and employer group accounts. The ideal candidate will possess a blend of medical travel and insurance experience, coupled with a passion for business development, client relationship management, and sales strategy execution.

The Business Development Manager will be responsible for developing and implementing a growth strategy that aligns with American Medical Care’s goals to maximize financial gains and elevate customer satisfaction. This includes acquiring corporate accounts by building sustainable relationships with key decision-makers such as HR managers and facilitators. You will identify, negotiate, and contract with hospitals, insurance providers, and employer-sponsored health insurance groups to broaden our service network and market reach. Rigorous research and analytics will support the identification of new markets and client needs, ensuring that our offerings remain competitive and relevant.

This role requires proactive engagement in arranging and leading business meetings with prospective clients, advocating for our services to meet client and member needs effectively. Maintaining accurate records of sales activity, revenue streams, invoices, and accounts receivables will be essential responsibilities, as will providing continuous feedback and post-sale support to clients and patients to foster long-term client loyalty. You will oversee the training and supervision of the medical travel concierge team, ensuring a high standard of performance and client service.

In addition to client and team management, you will manage vendor relationships, including partners and freelancers, and facilitate innovative content creation like podcast videos featuring surgeons and partners discussing healthcare topics relevant to our clients and audience. Monitoring and reporting on monthly KPIs, including sales averages, lead generation, turnaround time, and profit margins, will be critical to driving performance improvements and ensuring compliance with client-specific goals.

Marketing coordination also falls within this role’s purview, including managing consulting vendors, approving newsletters and online content, and executing weekly email campaigns with performance tracking. Attendance at the annual medical travel industry conference will keep you abreast of industry trends and networking opportunities. This position offers a competitive salary range of $50,484 to $59,161 per year with sales bonuses, rewarding your contribution to our ongoing success.

American Medical Care offers a collaborative work environment based in-person in Katy, Texas, and expects candidates to be available during standard business hours. We value innovation, strategic thinking, and a customer-first mentality. Join us to help transform the medical travel industry by enhancing patient access to high-quality healthcare services through expert business development and client engagement.