Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,597.00 - $101,228.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings
wellness programs
employee support resources

Job Description

Oak Street Health is a leading healthcare organization committed to transforming the health experience for individuals, families, and communities across the United States. Known for its focus on high-quality, personalized care, Oak Street Health caters especially to Medicare-eligible populations. The company operates health centers that emphasize prevention, primary care, and comprehensive support to improve patient outcomes and reduce hospitalizations. Their dedication to shaping a connected, convenient, and compassionate health care experience is evident in the way they integrate interdisciplinary care teams and leverage innovative solutions to address the complex needs of their patients. Oak Street Health has cultivated a patient-centric culture where passionate professionals collaborate to ensure each patient receives optimal care tailored to their unique circumstances.

The role of the Medical Social Worker at Oak Street Health is a pivotal position within this integrated care environment. This full-time role involves working closely with interdisciplinary care teams to address the psychosocial needs of patients who are among the highest risk. The Medical Social Worker conducts comprehensive assessments and delivers advocacy and extensive care coordination to empower patients and their caregivers. Key responsibilities include providing in-person and telephonic support, identifying patient goals, addressing healthcare barriers, and coordinating community resources. The position requires expertise in navigating insurance benefits, supporting advance care planning, and educating patients and families on life stage and disease-specific issues such as dementia and caregiver support. The Medical Social Worker serves as a vital connector between patients and the broader healthcare team, ensuring seamless communication and collaboration that drives effective interventions and improved health outcomes. This role reports directly to the Practice Manager and fosters a collaborative approach by partnering with Community Health Workers and other team members. This position is well suited for motivated, experienced social workers passionate about improving the quality of life for vulnerable populations including older adults, adults with disabilities, and those with persistent mental illnesses. The anticipated weekly hours for this position are 40 hours per week, and employment is full-time. The pay range offered varies from $46,597 to $101,228 annually, reflecting factors such as experience, education, and geography. Additionally, the position is eligible for bonuses, commissions, or other short-term incentives. Beyond competitive pay, Oak Street Health emphasizes comprehensive benefits designed to support the physical, emotional, and financial well-being of its colleagues and their families, underscoring its commitment to fostering a supportive and inclusive workplace.

Job Requirements

  • Master of Social Work degree from an accredited school
  • Licensed minimally in the state of the Oak Street Health center
  • Proficient computer skills including Microsoft and electronic medical records
  • Fluency in relevant community languages where necessary
  • US work authorization

Job Qualifications

  • Master of Social Work degree from a CSWE-accredited school
  • Licensure in the state of practice required
  • Fluency in Spanish, Polish, Russian, or other community languages preferred
  • Proficient in computer skills including Microsoft, GSuite, and electronic medical records
  • US work authorization
  • Prior experience in complex care coordination or population healthcare management preferred
  • At least one year of recent medical social work experience in healthcare preferred
  • Experience working in multidisciplinary healthcare teams preferred
  • Motivated with problem-solving skills and a positive attitude
  • Passion for working with Medicare-eligible populations including older adults and adults with disabilities

Job Duties

  • Provide comprehensive assessments for high-need patients including telephonic check-ins and in-person visits
  • Collaborate with patients and support persons to identify goals, enhance healthcare engagement, and address barriers
  • Maintain extensive knowledge of community resources and make appropriate referrals
  • Navigate patient insurance benefits in partnership with Patient Relations Manager to maximize plan benefits
  • Deliver longitudinal and episodic care coordination to empower patients in managing their health
  • Educate patients on supportive care options such as advance care planning and provide goals of care counseling
  • Collaborate with care teams to develop solutions for complex psychosocial issues and lead interventions
  • Document interventions thoroughly and timely to keep care team informed
  • Provide clinical guidance to Community Health Workers on complex patient needs
  • Respond promptly to crises and urgent situations, prioritizing and multitasking effectively

Job Criteria

Experience

Mid Level (3-7 years)


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