Medical Secretary

Lehigh Valley Imaging is a healthcare service provider specializing in advanced diagnostic imaging, including MRI, CT scans, and other radiological services. The company is dedicated to delivering high-quality patient care through cutting-edge imaging technology and a team of skilled professionals. Located in Allentown, Pennsylvania, Lehigh Valley Imaging operates with a commitment to excellence, ensuring accurate and timely diagnostic results for patients and healthcare providers. As part of a respected healthcare network, Lehigh Valley Imaging supports community health by providing accessible, state-of-the-art imaging services that help in the early detection and treatment of medical conditions.

The role of Medical Secretary within the MRI Division at Lehigh Valley Imaging is a crucial administrative position designed for a full-time, second shift schedule, working Monday through Friday from 3:00 pm to 11:30 pm at the Allentown location. This in-person position involves managing the complete registration process for patients undergoing Magnetic Resonance Imaging (MRI) procedures. The Medical Secretary acts as the first point of contact for patients, ensuring that all necessary information is collected, verified, and accurately entered into the system using the Epic electronic health records platform.

The Medical Secretary plays a vital role in coordinating patient appointments, handling insurance verifications, and providing detailed instructions and educational materials to patients before their MRI examinations. This role requires strong organizational skills, excellent communication, and the ability to work efficiently within a fast-paced medical environment. The Medical Secretary must maintain up-to-date knowledge of policies and procedures related to outpatient registration, order entries, and scheduling to ensure smooth operations within the MRI Division.

Additionally, the Medical Secretary coordinates with inpatient floors for necessary documentation, communicates effectively with Quality Control teams, and ensures the accuracy of scheduling both digitally and on paper. A key responsibility is to answer telephone inquiries courteously and take precise messages when required. This position demands experience in customer service and preferably some familiarity with medical terminology and office procedures.

This full-time role offers an opportunity to contribute to healthcare by supporting diagnostic imaging services that play a pivotal part in patient diagnosis and treatment planning. Candidates interested in healthcare administration and medical office management who enjoy interacting with patients and working collaboratively with medical staff will find this role rewarding and essential within the Lehigh Valley Imaging team.