Medical Scribe

Indianapolis, IN, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $28.46

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

retirement savings

wellness programs

bonus eligibility

Job Description

Oak Street Health is a dedicated healthcare provider committed to transforming primary care for adults on Medicare. With a mission to build a world of health around every individual, Oak Street Health strives to create a more connected, convenient, and compassionate health experience for patients, families, and communities nationwide. Recognized for its innovative value-based care model, the organization prioritizes high-quality, preventive care tailored to individual patient needs while working to close critical care gaps and improve overall health outcomes. Oak Street Health embraces a supportive and collaborative environment, bringing together passionate healthcare professionals who demonstrate accountability, empathy, and a commitment to continuous improvement in patient care.

At Oak Street Health, the Clinical Informatics Specialist (CIS), also known as a Medical Scribe, plays a pivotal role in supporting primary care providers. This full-time role involves real-time clinical documentation and assisting healthcare providers throughout the patient care journey so that providers can focus more on delivering exceptional care. The CIS participates in daily huddles, accompanies providers during patient exams, documents comprehensive and accurate clinical notes, and assists with administrative and clinical documentation improvement tasks. Beyond standard scribing duties, CISs are experts in chronic condition documentation, ICD-10 and CPT coding, and population health management tools. Extensive on-the-job training ensures they become invaluable members of the primary care team. Ideal candidates are expected to commit at least one to two years to this role, making it especially suitable for pre-medical students or individuals interested in careers in health informatics, public health, healthcare administration, or medical coding.

The compensation range for this position is $17.00 to $28.46 per hour, depending on experience, education, and geographic location. Eligible employees may also receive bonuses or short-term incentives. This role requires a commitment of approximately 40-45 hours per week during clinic operation hours with predictable schedules and breaks. Oak Street Health offers a competitive and comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, retirement savings plans, wellness programs, and additional supportive resources. The organization fosters an inclusive culture where every colleague feels valued and supported, reflecting the diversity of the communities served.

By joining Oak Street Health as a Clinical Informatics Specialist, individuals become part of a forward-thinking, patient-centered healthcare team focused on simplifying healthcare and enhancing patient experiences. This role is an excellent opportunity to gain meaningful clinical experience in a dynamic healthcare environment, serving Medicare patients who depend on compassionate and precise clinical documentation for quality care delivery. If you are passionate about healthcare, eager to learn and grow in a collaborative setting, and committed to making a difference in individual lives, this position offers a rewarding career path with meaningful impact.

Job Requirements

knowledge of medical terminology and common medications
prior clinical experience preferred including shadowing or volunteering
prior scribe or transcription experience preferred but not required
advanced listening and communication skills
strong computer literacy
ability to adapt to new workflows and learn quickly
ability and willingness to take direction
ability to be a self-starter
excellent attendance with ability to work in-person
commitment to at least one year in role
ability to work 40-45 hours per week with predictable hours
compliance with hospital and company policies including HIPAA
US work authorization

Job Qualifications

knowledge of medical terminology and common medications from a pre-medical degree or prior clinical experience
advanced listening and communication skills
strong computer literacy and ability to learn new technical workflows
fluency in Spanish, Polish, Russian, or other languages spoken by patient communities where indicated
ability to adapt to new workflows and learn new concepts and skills
willingness to take direction and be a team member providing patient care
ability to be a self-starter within role scope
excellent job attendance and ability to work in-person in clinics
ability to commit to at least one year in role with two or more years ideal
compliance with hospital and Oak Street Health policies including HIPAA
US work authorization

Job Duties

joining the provider in the exam room to observe patient visits
documenting patient encounters in a structured note including history of present illness, assessment, plan, and physical exam
assigning appropriate CPT and ICD-10 codes
preparing after visit summaries
consulting with provider to ensure accurate and specific documentation
requesting and reviewing medical records
leveraging population health tools to support clinical documentation improvement
preparing for and supporting daily huddles and clinical documentation reviews
consulting with provider on clinical documentation opportunities
placing orders and referrals
addressing tasks
supporting care team with additional responsibilities related to clinical documentation
performing other duties as assigned