Medical Receptionist/Physical Therapy Aide

Physical Rehabilitation Network (PRN) and its family of brands represent some of the most trusted physical therapy providers across the western and central United States. PRN is dedicated to delivering personalized care through a network of professional clinicians and support staff who ensure that every patient receives smart clinical insight and compassionate service at every step of their healing journey. The organization prides itself on fostering a mission-driven, supportive environment motivated by a commitment to excellence in patient care and the growth of its workforce. With a culture that emphasizes collaboration and continuous professional development, PRN integrates advanced clinical resources and a patient-centered approach to rehabilitation across its multiple clinic locations. Located in Fircrest, Washington, the Highline Physical Therapy clinic functions as a vital part of the PRN network, offering comprehensive physical therapy services within a welcoming and efficient atmosphere designed to optimize patient outcomes.

As a Patient Service Representative at Highline Physical Therapy, you will play a central administrative and customer-facing role within this dynamic healthcare setting. This full-time position (40 hours per week) includes a competitive pay range of $18 to $22 per hour and offers a robust benefits package. Your core responsibility will involve ensuring a smooth and positive experience for patients visiting the clinic by delivering exceptional customer service, managing appointment scheduling, maintaining accurate patient records, and fostering effective communication between patients, clinicians, and other staff members. The position requires a detail-oriented, proactive individual with strong interpersonal skills who can thrive in a fast-paced healthcare environment while upholding PRN’s high standards of professionalism and patient care. You will be integral in supporting the seamless operation of the front office and clinic areas, assisting with administrative duties such as handling patient inquiries, managing documentation, and supporting inventory control and office organization. Additionally, you will help enhance the overall patient experience by contributing to the clinic culture and environment in meaningful ways, including maintaining cleanliness and organization of therapy spaces and equipment. This role not only demands proficiency in using office and scheduling software but also requires a compassionate demeanor and the ability to engage empathetically with patients and team members alike. At PRN, the Patient Service Representative position provides a unique opportunity to develop a rewarding career in healthcare administration, with access to professional growth resources, clinical education, and incentives designed to support long-term success and fulfillment in the rehabilitation field.