Medical Receptionist/Medical Assistant
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Day Shifts
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Penn Medicine - Becker ENT & Allergy is a dynamic, fast-growing multi-specialty medical practice with numerous locations across Philadelphia as well as Central and South Jersey. The practice is composed of an experienced team that includes otolaryngologists, audiologists, facial plastic surgeons, allergists, speech-language pathologists, and nurse practitioners, all of whom provide specialized care for a broad spectrum of health issues. The institution is dedicated to delivering comprehensive patient-centered care through cutting-edge technologies and personalized treatment plans that address individual patient needs and improve health outcomes.
The opportunity available is for a Medical Receptionist to join their Central Jersey location. This role is pivotal in providing an excellent patient experience by acting as the first point of contact for patients and visitors. It is especially suited for candidates who have strong customer service skills, can manage tasks efficiently under pressure, and thrive in a fast-paced healthcare environment. The Medical Receptionist will be responsible for greeting patients, managing appointments, handling patient check-in and check-out procedures, and maintaining organized, clear communication with patients and clinical staff.
Beyond the reception duties, this role involves entering patient demographic data accurately into the Epic electronic medical record (EMR) system, assisting providers during procedures when needed, and helping to maintain clinical supply inventory. The work schedule for this full-time position is Monday through Friday during daytime hours, providing a stable and consistent routine. The position also offers a competitive salary along with excellent benefits including medical, dental, and vision insurance, paid time off, paid holidays, and a 401(k) retirement plan.
Working at Penn Medicine Becker ENT & Allergy offers not only job stability but also ample opportunities for personal and professional growth within a well-established, renowned healthcare network. The supportive work culture fosters teamwork and continued learning, making it an ideal place for those looking to develop their career in healthcare administration and patient services. The Medical Receptionist role is critical in upholding the practice's standards of operational excellence and patient care quality, assuring each patient has a smooth and positive experience from their initial contact to their treatment follow-up.
The opportunity available is for a Medical Receptionist to join their Central Jersey location. This role is pivotal in providing an excellent patient experience by acting as the first point of contact for patients and visitors. It is especially suited for candidates who have strong customer service skills, can manage tasks efficiently under pressure, and thrive in a fast-paced healthcare environment. The Medical Receptionist will be responsible for greeting patients, managing appointments, handling patient check-in and check-out procedures, and maintaining organized, clear communication with patients and clinical staff.
Beyond the reception duties, this role involves entering patient demographic data accurately into the Epic electronic medical record (EMR) system, assisting providers during procedures when needed, and helping to maintain clinical supply inventory. The work schedule for this full-time position is Monday through Friday during daytime hours, providing a stable and consistent routine. The position also offers a competitive salary along with excellent benefits including medical, dental, and vision insurance, paid time off, paid holidays, and a 401(k) retirement plan.
Working at Penn Medicine Becker ENT & Allergy offers not only job stability but also ample opportunities for personal and professional growth within a well-established, renowned healthcare network. The supportive work culture fosters teamwork and continued learning, making it an ideal place for those looking to develop their career in healthcare administration and patient services. The Medical Receptionist role is critical in upholding the practice's standards of operational excellence and patient care quality, assuring each patient has a smooth and positive experience from their initial contact to their treatment follow-up.
Job Requirements
- High school diploma or equivalent
- at least 1 year of experience as a medical receptionist preferred
- at least 1 year of experience as a medical assistant preferred
- strong customer service skills
- ability to operate EMR systems
- excellent communication skills
- ability to multitask and work under pressure
Job Qualifications
- High school diploma or equivalent
- strong customer service skills
- experience in medical receptionist or medical assistant role preferred
- proficiency with EMR systems such as Epic
- excellent communication and organizational skills
- ability to work under pressure in a dynamic environment
- basic computer skills including email and Google Apps
Job Duties
- Greet patients and vendors
- obtain and enter patient demographic information into the Epic System
- check patients in and out
- room patients, take their vital signs and input into the EMR System
- schedule appointments for return and new patients
- review any documents given to patient by provider
- answer any incoming calls regarding scheduling appointments or prior authorizations for imaging or medication refills
- assist the providers in procedures
- follow daily routine opening checklist and closing checklist
- make sure each patient room is fully stocked
- keep front reception area clean and organized
- inform office manager if the office is running low on any office or medical supplies
- perform general clerical duties including scanning charts into the EMR system, follow up calls to patients, use of email, phone, computers, and Google Apps
Job Criteria
Experience
No experience required
Job Location
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