Medical Receptionist/Medical Assistant

Township of Lawrence, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

401(k)

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Job Description

Penn Medicine - Becker ENT & Allergy is a rapidly expanding, multi-specialty medical practice with multiple locations across Philadelphia as well as Central and South Jersey. The practice is comprised of a dedicated team including otolaryngologists, audiologists, facial plastic surgeons, allergists, speech-language pathologists, and nurse practitioners. This comprehensive team approach allows the practice to offer specialized care across a broad spectrum of health issues, ensuring patients receive expert treatment tailored to their unique needs. Penn Medicine - Becker ENT & Allergy is committed to maintaining the highest standards of patient care, leveraging state-of-the-art medical technology and fostering a welcoming environment for both patients and staff.

The position available is for a Medical Receptionist based in Central Jersey. This full-time role is ideal for individuals who excel in customer service and thrive in fast-paced environments where multitasking and maintaining composure under pressure are essential. As a Medical Receptionist at Penn Medicine Becker ENT & Allergy, you will be the first point of contact for patients, playing a crucial role in shaping their experience from the moment they enter the office. Your responsibilities will bridge front desk administration and direct patient interaction, involving tasks such as greeting patients and vendors, managing patient records in the Epic System, scheduling appointments, and assisting healthcare providers during procedures.

This position offers excellent opportunities for career growth within a growing medical practice. Employees benefit from competitive salaries and a comprehensive benefits package, which includes health insurance, dental and vision coverage, paid holidays, vacation time, and a 401(k) retirement plan. The practice is committed to employee health and safety, adhering to Penn Medicine's policies that require all employees to be vaccinated and boosted against COVID-19 or to have an approved exemption. Working hours are Monday through Friday during the day shift, providing a predictable work schedule conducive to work-life balance.

Joining Penn Medicine - Becker ENT & Allergy as a Medical Receptionist means becoming part of a team that values professionalism, compassion, and efficiency. The role offers a mix of administrative duties and patient interaction and is perfect for individuals seeking a stable position in the healthcare industry with a dynamic and supportive work environment. The practice’s centralized locations and scope of services also provide staff members with diversified experience and opportunities to develop professionally within the healthcare field.

Job Requirements

High school diploma or equivalent
one year of experience as a medical receptionist preferred
one year of experience as a medical assistant preferred
ability to work full time during day shift Monday to Friday
must be COVID-19 vaccinated and boosted or have approved medical or religious exemption
strong customer service skills
ability to multitask and work well under pressure
proficiency with computer applications and medical software
good communication skills

Job Qualifications

High school diploma or equivalent
one year of experience as a medical receptionist preferred
one year of experience as a medical assistant preferred
strong customer service skills
ability to work well under pressure
familiarity with electronic medical record systems such as Epic
good communication and organizational skills
ability to assist providers during procedures

Job Duties

Greet patients and vendors
obtain and enter patient demographic information into the Epic System
check patients in and out
room patients, take their vital signs and input into the EMR System
schedule appointments for return and new patients
review any documents given to patient by provider
answer incoming calls regarding scheduling appointments or prior authorizations for imaging or medication refills
assist providers in procedures
follow daily routine opening checklist and closing checklist
ensure each patient room is fully stocked
keep front reception area clean and organized
inform office manager if the office is running low on office or medical supplies
perform general clerical duties including scanning charts into EMR system, follow up calls to patients, and use of email, phone, computers, and Google Apps