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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Flexible
Benefits
Dental Insurance
Employee Discounts
flexible schedule
Health Insurance
Paid Time Off
Vision Insurance
Job Description
American Family Care (AFC) is one of the largest primary and urgent care companies in the United States, providing comprehensive medical services seven days a week on a walk-in basis. With a strong commitment to quality care, AFC’s state-of-the-art centers specialize in the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with onsite labs and in-house x-ray capabilities to ensure patients receive efficient, high-quality care without the need for external referrals. AFC’s approach emphasizes accessible and timely healthcare, catering to the needs of diverse patient populations through convenient hours and well-trained staff.... Show More
Job Requirements
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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