Medical Receptionist - Topeka, KS (32 hours/weekly with PTO and Benefits)

Marathon Health is a distinguished leader in the healthcare industry, specializing in advanced primary care services across the United States. Serving approximately 2.5 million eligible patients through a network of around 630 employer and union-sponsored clients, Marathon Health has established itself as a trusted provider in the healthcare sector. The company operates more than 680 health centers in 41 states, offering a comprehensive range of services including advanced primary care, mental health, occupational health, musculoskeletal care, and pharmacy services. Additionally, Marathon Health provides virtual primary care and mental health services accessible throughout all 50 states, making it a pioneer in delivering convenient, patient-first healthcare solutions. This innovative approach ensures improved health outcomes while achieving significant cost savings for patients and employers alike. Marathon Health is also renowned for its commitment to inclusivity, collaboration, and fostering a positive work environment, reflected in its accolades such as the Modern Healthcare Best Places to Work in Healthcare award and the Best in KLAS award for employer-sponsored healthcare services. These honors highlight the company's dedication to excellence and its role as a desirable employer in the healthcare field.

The position available is for an administrative support role within Marathon Health centers, focused on frontline patient and visitor interactions and general departmental assistance. This role is pivotal in maintaining efficient office operations and delivering excellent customer service. The administrative support staff will manage front office responsibilities including greeting patients and visitors, answering incoming calls and electronic communications, assisting with appointment scheduling, maintaining calendars, and handling various clerical duties such as processing mail, managing supplies, and collecting payments. This role requires the individual to be the welcoming face of the health center, ensuring patients feel comfortable and supported from the moment they walk in or make contact by phone or email.

The administrative assistant will be responsible for optimizing the scheduling system to ensure patient satisfaction, provider time efficiency, and room utilization. This involves maintaining patient appointment schedules by notifying providers of patient arrivals and potential service delays. The role also includes filing and retrieving patient records, maintaining patient accounts with accurate personal and financial information, handling co-pay collections, reconciling payments, and preparing deposits. Additional administrative duties may include processing prior authorization paperwork, managing referrals, maintaining a clean and professional front reception area, and assisting medical assistants with electronic medical record data entry. Strict adherence to confidentiality guidelines and HIPAA regulations is paramount in this role.

This administrative support position offers a pay range of $19.00 to $23.00 per hour, depending on geographic location, experience, and skill level. The role demands excellent communication skills, customer service expertise, strong organizational capabilities, and the ability to multitask in a fast-paced healthcare environment. Proficiency in electronic medical records and Microsoft Office applications is essential. Marathon Health values flexible and adaptable employees who can prioritize and manage competing demands effectively. Join Marathon Health and be part of a company dedicated to transforming healthcare delivery through compassionate patient-first service and a supportive workplace culture.