Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
comprehensive medical
Dental
Vision
health savings accounts
Wellness dollars
401(k) employer match
Free imaging services
Job Description
Our company is a leading radiology provider dedicated to advancing patient care through cutting-edge artificial intelligence and advanced technology. With decades of expertise in the healthcare industry, we pride ourselves on leading radiology forward by delivering quality, value, and access to all our patients. Our mission is to provide the very best in patient care by integrating innovation with a patient-centered approach to healthcare services. We operate in a dynamic, team-focused environment that encourages cross-training and offers advancement opportunities to our employees, emphasizing the importance of a people-first culture. We believe that the core of our success lies in our commitment to improving the healthcare experience not just for patients but for all stakeholders including providers, payors, and regulators, ensuring the best clinical outcomes possible.
We are currently seeking a Patient Service Representative to join our dedicated team of professionals. In this vital role, you will act as the first point of contact for patients, offering a warm, friendly, and service-oriented approach to greet and register patients. Your responsibilities will include verifying insurance and patient information, collecting necessary documentation and signatures, logging co-pays and fees, and managing appointment scheduling. The position requires a strong commitment to patient confidentiality and safeguarding patient health information, along with upholding company property and cash handling standards. You will coordinate closely with back-office staff to ensure smooth operations and timely patient care. This role demands a professional demeanor along with the ability to respect patient boundaries, cultural sensitivities, and demonstrate diplomacy, sympathy, and professionalism at all times. Candidates who thrive in fast-paced environments, prioritize tasks efficiently, and possess excellent communication and interpersonal skills will find this role rewarding and aligned with their professional growth. The position offers comprehensive benefits including medical, dental, and vision coverage, health savings accounts with employer funding, wellness dollars, and a 401(k) employer match. Additionally, employees and their immediate families receive free imaging services at all our centers. The pay rate is $21.00 per hour. Join us and contribute to shaping the future of radiology and patient care.
We are currently seeking a Patient Service Representative to join our dedicated team of professionals. In this vital role, you will act as the first point of contact for patients, offering a warm, friendly, and service-oriented approach to greet and register patients. Your responsibilities will include verifying insurance and patient information, collecting necessary documentation and signatures, logging co-pays and fees, and managing appointment scheduling. The position requires a strong commitment to patient confidentiality and safeguarding patient health information, along with upholding company property and cash handling standards. You will coordinate closely with back-office staff to ensure smooth operations and timely patient care. This role demands a professional demeanor along with the ability to respect patient boundaries, cultural sensitivities, and demonstrate diplomacy, sympathy, and professionalism at all times. Candidates who thrive in fast-paced environments, prioritize tasks efficiently, and possess excellent communication and interpersonal skills will find this role rewarding and aligned with their professional growth. The position offers comprehensive benefits including medical, dental, and vision coverage, health savings accounts with employer funding, wellness dollars, and a 401(k) employer match. Additionally, employees and their immediate families receive free imaging services at all our centers. The pay rate is $21.00 per hour. Join us and contribute to shaping the future of radiology and patient care.
Job Requirements
- high school diploma or GED
- intermediate to advanced computer skills
- strong multitasking and communication skills
- experience providing exceptional customer service
- knowledge of medical terminology preferred
- recent medical or radiology office experience preferred
Job Qualifications
- High school diploma or GED
- intermediate to advanced computer skills
- strong multitasking and communication skills
- ability to provide exceptional customer service
- knowledge of medical terminology preferred
- experience in medical or radiology office preferred
- ability to communicate effectively and professionally with patients, guests, and colleagues
- ability to work in a fast-paced environment
- strong organizational and prioritization skills
Job Duties
- Greet and register patients in a friendly and service-oriented manner
- obtain or verify proper insurance and patient information
- collect signatures and ensure accuracy and completion of necessary documentation
- collect and log all co-pays and fees
- answer and transfer incoming phone calls
- schedule, reschedule, or cancel patient appointments
- confirm appointments and notify staff of changes
- give patients appropriate orientation for preparatory and safety protocols
- provide directions to facilities if needed
- coordinate with back-office staff for timely and effective care of patients
- safeguard patient property and patient health information
- safeguard onsite medications in accordance with company policies and legal requirements
- demonstrate respect for company property including cash and patient financial information
- exhibit professional behavior toward patients and coworkers
- respect patient boundaries and cultural sensitivities
- interact diplomatically and sympathetically with patients, families, and the public
- establish and maintain cooperative working relationships
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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