Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K with automatic employer contribution
Paid Time Off
Paid holidays
Company paid life insurance
Voluntary short and long-term disability insurance
Additional Life Insurance options
access to wellness programs
Job Description
Consensus Health is New Jersey's fastest growing independent medical group, dedicated to delivering high quality, compassionate patient care through a community of strong, independent providers. Operating the state's oldest Independent Physician Association (IPA) with over 1,000 providers statewide, Consensus Health is committed to advancing value-based care programs that integrate clinical and operational excellence. With a firm belief in fostering collaboration, participation, and respect, the organization prides itself on building a supportive environment where talented and dedicated team members work closely to uphold clinical excellence and improve healthcare delivery outcomes. Consensus Health values diversity, inclusion, and equity, ensuring staff from a... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of relevant experience in customer service, data entry, or office administration
- Proficient computer skills
- Ability to handle confidential patient information with discretion
- Strong communication skills and telephone etiquette
- Ability to manage multiple tasks in a fast-paced environment
- Physical ability to perform duties including sitting for long periods, stooping, bending, and manual dexterity for operating office equipment
- Willingness to adhere to company safety protocols including use of PPE
- Ability to maintain a professional and courteous demeanor with patients and staff
Job Qualifications
- High school graduate or equivalent
- Computer literacy required
- 1-2 years of customer service, data entry, administrative, office management, or clerical experience
- Experience in health or public sector organizations helpful but not necessary
- Strong organizational and leadership skills
- Knowledge of business office procedures, grammar, spelling, punctuation, and basic arithmetic
- Familiarity with medical insurance and billing practices
- Ability to operate office equipment including multi-line phone systems
- Exceptional customer service and communication skills
- Ability to follow oral and written instructions
- Ability to sort and file materials accurately
- Ability and willingness to assist patients with check-in and check-out processes
Job Duties
- Perform all front desk operations and use practice management system to ensure smooth patient registration and checkout processes
- Greet patients and verify or input demographic information into the system
- Collect and input valid licenses and insurance information
- Collect and post co-payments and payments at time of service
- Maintain and organize patient documents and files
- Answer phones, schedule appointments, and take messages
- Reconcile co-pays and payments collected daily
- File, label, and send outbound and inbound faxes
- Maintain confidentiality and handle patient medical records discreetly
- Perform charge entry process as required
- Complete referrals for specialists
- Manage prior authorization requests from patients and providers
- Room patients when provider is ready
- Perform miscellaneous job-related duties as assigned
Job Location
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