Medical Receptionist (Sango FSED) Days - Vanderbilt Clarksville Hospital

Vanderbilt University Medical Center (VUMC) is a renowned healthcare institution located in Nashville, Tennessee, recognized globally for its commitment to teaching, discovery, and patient care. Operating at a global crossroads, VUMC is distinguished by a vibrant community of individuals who dedicate themselves each day to making a difference in the world through advancements in health and wellness. As part of Vanderbilt Health, the organization adopts a culture that values expertise, encourages knowledge expansion, and continuously challenges the abilities of its team members to achieve excellence. The environment is one where diversity and individuality are not only accepted but celebrated, allowing each employee to feel part of a mission that transcends personal ambitions. VUMC fosters exceptional pride in work, promoting an ethos of never settling for the past but aiming always to improve and innovate.

Vanderbilt’s mission focuses on advancing health and wellness through preeminent programs in patient care, education, and research. The organization is dedicated to providing a supportive workplace where healthcare professionals can thrive and grow. Within this context, the VCH Emergency Room at Sango, specifically the FSED Unit located at Vanderbilt Clarksville Hospital, is actively seeking a full-time Medical Receptionist to join their dynamic dayshift team. This role involves coordinating the nursing station, performing essential clerical and reception duties, and facilitating effective communication between patients, customers, and staff according to hospital policies and procedures.

The Medical Receptionist position offers an opportunity to contribute meaningfully within the clinical environment by ensuring smooth and efficient operations at the clinical front desk. Operating primarily during three 12-hour shifts from 6:45 AM to 7:15 PM with weekly rotation and weekend requirements, this role demands flexibility and dedication to schedule needs that support both patients and healthcare providers. The Medical Receptionist plays a vital role in the delivery of clinical practice standards by assisting with requisitioning supplies, managing appointments, and maintaining organized filing systems. They also support communication flow by answering phones, inputting data, managing logs, and facilitating patient or physician consults.

This position emphasizes professionalism, effective communication, empathy, and compliance with safety and infection control protocols. It requires a candidate who can work under limited supervision, adapt to evolving clinical environments, and demonstrate positive interpersonal skills during high-pressure situations. The role also includes responsibilities in utilizing personal protective equipment (PPE), attending department meetings, and consistently providing accurate hand-off communication to ensure continuity of care.

VUMC offers comprehensive benefits starting on day one, including health, dental, and vision insurance; a 403b retirement plan with company match; generous paid time off; tuition assistance; and opportunities for career growth. Working at Vanderbilt Health provides a supportive community and a chance to be part of a growing health system where professional growth and a sense of purpose are fundamental values. This role welcomes individuals passionate about making an impact in health care administration within a respected organization that values high performance, collaboration, and ongoing learning.