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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
great benefits
Mission Driven Team environment
career growth
advancement potential
Job Description
Trinity Health Of New England Medical Group is a respected healthcare establishment serving communities in Connecticut and western Massachusetts. As part of Trinity Health Of New England, this group comprises a team of primary care providers, specialists, and surgeons dedicated to delivering comprehensive medical services. Their offerings include primary care, specialty care, surgery, urgent care, rehabilitation, imaging, and laboratory services to thousands of patients annually. The health system is deeply rooted in a mission that honors the dignity of every individual and embraces diversity, ensuring a compassionate and person-centered approach to healthcare. Committed to equality and inclusiveness, Trinity Health Of... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows-based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols to maximize provider productivity
- Performs patient registration and insurance verification
- Collects copay and point of service payments
- Manages pre-certifications, prior authorizations, and referrals
- Prepares charts and manages incoming and outgoing faxes
- Provides clerical support to providers and staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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