Medical Receptionist - Relief

Salem, OR, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $18.35 - $22.48

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid holidays

Employee assistance program

Job Description

The role of Relief Medical Receptionist at Family Health Center at Beverly in Salem is a critical frontline position responsible for creating a welcoming environment for patients. As the first point of contact, the receptionist manages multiple communication channels including in-person visits, telephone inquiries, and patient portal interactions. Responsibilities include greeting patients, maintaining visitor logs, supporting bilingual communication needs in English and Spanish, and coordinating appointment scheduling. This position requires accuracy in registering patients and verifying insurance details while providing assistance with billing procedures. The Relief Medical Receptionist supports overall clinic operations by maintaining an efficient workflow and providing professional, patient-centered communication. The position is part-time and classified as non-exempt, offering an hourly wage ranging from $18.35 to $22.48 depending on experience, with additional pay for bilingual capabilities. This role does not offer relocation assistance but presents an excellent opportunity to contribute to a community-focused healthcare organization with a mission to transform communities through compassionate individualized care. Employees in this role are encouraged to embody the organization’s values of inclusivity and service excellence while handling a variety of administrative and patient-service tasks to ensure the smooth operation of the clinic.

Job Requirements

High school diploma or GED
Bilingual English/Spanish speaking skills at a level 9
Strong customer service and communication skills
Ability to multitask and prioritize
Professional and patient-centered communication skills
Basic computer proficiency with Outlook, Word, Excel, and electronic systems
Previous experience in a clinic receptionist or medical front office role is advantageous

Job Qualifications

High school diploma or GED
Bilingual (English/Spanish) speaking skills required at a level 9
Strong customer service and communication skills
Ability to multitask, prioritize, and work effectively with frequent interruptions
Professional and patient-centered communication skills
Basic proficiency with Outlook, Word, Excel, and electronic systems
Clinic receptionist or medical front office experience is a plus

Job Duties

Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal
Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed
Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete
Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no-shows
Verify insurance eligibility, obtain documentation, and assist patients with insurance-related questions
Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts
Provide administrative support to Providers and clinic staff to maintain smooth front-office workflow
Perform other duties as assigned