Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
Horizon Health is a leading provider in behavioral health services, committed to offering comprehensive care and support to individuals facing mental health challenges. With a robust network and years of experience, Horizon Health prides itself on delivering patient-centered services through innovative approaches and dedicated healthcare professionals. The company operates various clinics, including Foundations Health in Petersburg, VA, a vital location aimed at making behavioral health services accessible to the local community. Horizon Health emphasizes growth and professional development, backed by resources from the nation’s largest psychiatric contract management company, ensuring employees receive exceptional support and marketing resources.
The Receptionist position at Foundations Health is a per diem role specifically tailored to support the behavioral health clinic during weekends, working Saturdays from 5:30 a.m. to 9:00 a.m. As the first point of contact for patients and visitors, the Receptionist plays a crucial role in establishing a welcoming and professional environment. The position involves greeting and assisting visitors, managing telephone communications efficiently, and handling multiple clerical responsibilities. The Receptionist ensures patient intake procedures are handled smoothly, including enrolling new patients in the Electronic Health Record (EHR) system and providing necessary patient packets.
This role requires the ability to manage various administrative functions such as maintaining the physician’s daily schedule, reconciling cash boxes, and ensuring the waiting area remains tidy and professional. Effective communication skills are essential, as the Receptionist responds to inquiry calls, schedules new patient appointments, and supports healthcare providers and patients alike. This position offers excellent opportunities for career advancement within Horizon Health, which prioritizes promoting from within. Employees benefit from a collaborative and inclusive work culture committed to mutual respect and equal employment opportunities. Through this role, individuals contribute significantly to the smooth operation of the clinic while gaining valuable experience in behavioral health administration.
The Receptionist position at Foundations Health is a per diem role specifically tailored to support the behavioral health clinic during weekends, working Saturdays from 5:30 a.m. to 9:00 a.m. As the first point of contact for patients and visitors, the Receptionist plays a crucial role in establishing a welcoming and professional environment. The position involves greeting and assisting visitors, managing telephone communications efficiently, and handling multiple clerical responsibilities. The Receptionist ensures patient intake procedures are handled smoothly, including enrolling new patients in the Electronic Health Record (EHR) system and providing necessary patient packets.
This role requires the ability to manage various administrative functions such as maintaining the physician’s daily schedule, reconciling cash boxes, and ensuring the waiting area remains tidy and professional. Effective communication skills are essential, as the Receptionist responds to inquiry calls, schedules new patient appointments, and supports healthcare providers and patients alike. This position offers excellent opportunities for career advancement within Horizon Health, which prioritizes promoting from within. Employees benefit from a collaborative and inclusive work culture committed to mutual respect and equal employment opportunities. Through this role, individuals contribute significantly to the smooth operation of the clinic while gaining valuable experience in behavioral health administration.
Job Requirements
- High school diploma or equivalent
- minimum 2 years experience with multi-line telephone switchboard
- proficiency with computer systems
- prior experience in healthcare or hospital setting preferred
- availability to work Saturdays from 5:30 a.m. to 9:00 a.m.
- excellent communication and interpersonal skills
- ability to maintain a professional and welcoming environment
Job Qualifications
- High school graduate or equivalent
- 2 years experience on a multi-line telephone switchboard, preferably in a health care environment
- computer skills
- any combination of education, training, or experience in a hospital environment preferred
Job Duties
- Greet and assist all visitors, ensuring they sign the visitor log and obtain a visitor pass
- enroll new patients in the Electronic Health Record and provide new patient packet
- complete billing episode and patient check-in upon arrival
- answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within 3 rings
- provide assistance to patients and employees as needed
- facilitate inquiry call sheet and route to clinician for inquiry calls
- schedule new patient intake appointments
- maintain MD schedule in EHR and provide to physician daily
- reconcile cash box and submit to business office daily
- ensure work area and waiting area are clean and professional at all times
Job Criteria
Experience
No experience required
Job Location
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