Medical Receptionist - PRN

Baptist Health Urgent Care is a well-established urgent care provider with 23 convenient locations across Arkansas, forming a vital part of the Urgent Team Family of Centers. The Urgent Team operates more than 80 centers under eight distinct brands, making it one of the largest independent operators of urgent and family care centers in the Southeast. Baptist Health Urgent Care is renowned for delivering accessible, high-quality, and affordable healthcare services to individuals and families. The urgent care centers specialize in treating minor injuries and illnesses, providing occupational health services, and promoting wellness care for all ages. They operate seven days a week, offering extended hours including evenings and weekends to accommodate the busy schedules of their patients. The North Little Rock location, specifically, is open from Monday through Friday from 8 a.m. to 8 p.m., Saturdays and Sundays with weekend hours that ensure patient convenience, including a unique Sunday schedule of 12 p.m. to 7 p.m. This accessibility highlights Baptist Health Urgent Care's dedication to meeting community needs effectively, complemented by an Accredited Care Center status from the Urgent Care Association, which underscores the company’s commitment to safety, quality, and comprehensive care.

The role of Medical Receptionist at Baptist Health Urgent Care in North Little Rock, AR, is crucial to the smooth operation and patient experience within the facility. Medical Receptionists serve as the first point of contact for patients, providing a welcoming and professional environment that reflects the organization's values. This full-time position operates on a rotating schedule of 36-40 hours per week, including 12-hour weekday shifts and every other weekend, offering a dynamic and engaging work environment. PRN (per diem) shifts are also available for flexible staffing needs. The Medical Receptionist is responsible for greeting patients warmly upon arrival, managing patient file activation, and supporting both patients and clinical staff with administrative tasks essential to daily operations. Duties include answering multi-line phones, managing patient check-in and discharge, verifying insurance information, processing payments, and maintaining professional communication throughout patient interactions. The role demands attention to detail, organizational skills, and the ability to multitask effectively within a fast-paced healthcare setting. Additionally, the receptionist ensures compliance with health and safety protocols while maintaining a clean and orderly workspace, contributing to the overall efficiency and reputation of Baptist Health Urgent Care. This position offers a competitive salary and benefits package, including medical, dental, and vision options, retirement plans, and paid time off, making it an attractive opportunity for those with a background or interest in medical administration and patient service.