Medical Receptionist PRN

Concentra is a leading provider of occupational health and urgent care services committed to improving the health of America's workforce, one patient at a time. As a trusted name in healthcare, Concentra offers a comprehensive range of services including worker's compensation, physical therapy, wellness, and primary care. Renowned for its patient-centered approach, Concentra emphasizes clinical competence combined with compassionate care, ensuring every patient receives personalized attention. The organization maintains a dynamic work environment where healthcare professionals collaborate to deliver innovative and effective solutions tailored to meet the evolving needs of their diverse patient population. Concentra prioritizes employee growth, professional development, and a supportive workplace culture that values dedication and excellence.

The role of Patient Service Specialist at Concentra is integral to the seamless functioning of the patient care team. This position involves performing complex administrative duties that are crucial to day-to-day operations. Key responsibilities include patient registration, scheduling appointments, managing a multi-line phone system, and providing exceptional customer service to clients. The Patient Service Specialist plays a pivotal role in creating a positive and welcoming experience for patients, ensuring that every individual is treated with respect and provided quality clinical care. This role requires a general knowledge of various healthcare systems and procedures, enabling effective coordination and communication within the clinical setting. Ideal candidates will demonstrate excellent interpersonal skills, attention to detail, and the ability to handle multiple tasks efficiently. By joining Concentra, candidates become valuable members of a distinguished healthcare team dedicated to improving workforce health through compassionate and competent patient care.