Medical Receptionist - Podiatry

Cape Coral, FL, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Benefits

Generous Paid Time Off

9 Paid Holidays

Excellent Health Benefits

company paid pension

multiple bonuses

Job Description

The hiring establishment is a reputable healthcare provider operating multiple locations, including Lehigh and Cape Coral. This organization is dedicated to delivering exceptional patient care and values dependability, dedication, and respect in their team members. With a strong commitment to corporate compliance and ethical conduct, the healthcare center offers a supportive and professional work environment where employees are empowered to uphold the highest standards of integrity and patient service. The facility emphasizes a patient-centric approach, ensuring that every visitor receives personalized attention and assistance. The company provides an excellent benefits package, including generous paid time off, nine paid holidays, comprehensive... Show More

Job Requirements

High school diploma, GED or equivalent training and experience
prior medical receptionist experience preferred
ability to perform multiple tasks
basic math and computer skills
bilingual English/Spanish preferred
pleasant phone manners and professional appearance
excellent customer service skills
some travel is required

Job Qualifications

High School Diploma, GED or equivalent training and experience
prior medical receptionist experience preferred
ability to perform multiple tasks
basic math and computer skills
bilingual English/Spanish preferred
pleasant phone manners and professional appearance
excellent customer service skills
good organizational skills
ability to manage multiple tasks simultaneously
interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
computer literate, with good typing skills, 35 WPM
working knowledge of medical records and electronic health record system

Job Duties

Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly
answers questions and provides information directly to person or on telephone, based on knowledge of center, department, policies, procedures and regulations
secures all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc.
answers telephone calls using proper protocol
reschedules patients' appointments, notifies patients of any changes in appointments
properly records no shows and updates scheduler system information
immediately refers any walk-in patients to medical triage, if they present with severe or unusual symptoms or complaints
assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner
performs additional duties, such as translation, as may be required
proficient in Intergy and POMIS, including patient registration, updating insurance and procedure entry
performs insurance verifications to ensure proper authorizations are granted
handles payment for services, which may include cash handling
utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently
other duties as required

Job Location

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