Medical Receptionist - PCSC

Northeast Health Services, a member of Transformations Care Network (TCN), is dedicated to enhancing access to the highest-quality mental health care within the communities it serves. As a vital part of this expansive and growing healthcare network, Northeast Health Services strives to provide compassionate, client-centered care that addresses the unique and varied needs of individuals dealing with mental health challenges. With a commitment to inclusivity and innovation, the organization supports a collaborative environment where both clients and staff are valued, empowered, and inspired to transform behavioral health outcomes. The network's integration of advanced clinical approaches and digital health solutions positions Northeast Health Services at the forefront of modern mental health care delivery, making it a preferred choice for patients seeking comprehensive support and treatment.

The role of Patient Care and Site Coordinator (Front Office Medical Receptionist) at Northeast Health Services is critical in shaping the client experience from the moment they arrive. This position is often the first point of human interaction, making the coordinator the welcoming face that exemplifies the clinic’s dedication to empathy and professionalism. The Patient Care and Site Coordinator is tasked with a diverse range of responsibilities, from warmly greeting and checking in clients to managing complex administrative functions such as scheduling, insurance verification, and maintaining precise medical records using Electronic Medical Records (EMR) systems.

This role demands a proactive and adaptable administrative professional who excels in a dynamic, fast-paced environment. The ability to communicate effectively, maintain confidentiality, and demonstrate a client-focused approach is essential. Additionally, this position supports the evolving field of telehealth, aiding clients in accessing care remotely and efficiently, which aligns with the growing trend toward digital healthcare services. The coordinator also plays an integral part in cultivating a clean, safe, and inviting clinic atmosphere, contributing to the overall sense of well-being and comfort for clients and staff alike.

Moreover, the position offers unique opportunities for personal growth and skill expansion. There is potential to train in advanced therapeutic modalities such as Transcranial Magnetic Stimulation (TMS), an innovative treatment in mental health care. Coordinators may also assist in onboarding and training new team members, fostering a culture of learning and professional development within the clinic. The role is supported by a strong organizational commitment to comprehensive training and ongoing education, ensuring staff are well-equipped to succeed and thrive.

Northeast Health Services values the contributions of its team members and offers competitive hourly compensation ranging from $18 to $20, reflective of licensure, experience, and market conditions. Employees also benefit from a robust package including medical, dental, vision, and low-cost virtual care options, alongside dependent and domestic partner coverage and a 401K plan. These benefits underscore the organization’s dedication to employee health, financial security, and overall well-being.

Joining Northeast Health Services means becoming part of a passionate community whose mission is to revolutionize behavioral health care and improve lives through collaboration, continuous learning, and innovative clinical practice. The organization fosters an environment where teamwork and communication are paramount, supporting every team member to achieve their best. This role is a gateway for those eager to make a meaningful impact in mental health care and develop a rewarding career within a progressive and inclusive healthcare network.