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Medical Receptionist - Patient Experience Specialist

Job Overview

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Compensation

Hourly
Range $15.75 - $19.25
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Work Schedule

Day Shifts
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Benefits

No work on holidays
No night shifts
Work-life balance
supportive work environment
Small practice feel
Big company support
Opportunity for growth

Job Description

The hiring establishment is a forward-thinking medical aesthetics practice that emphasizes delivering exceptional patient care in a supportive and well-organized environment. This small practice offers a close-knit, family-style atmosphere combined with the backing and resources of a larger company, allowing employees to feel valued and supported while working in an industry that is rapidly growing and evolving. As an employer, the practice recognizes the importance of work-life balance and specifically avoids requiring employees to work holidays or night shifts, helping staff maintain a regular and healthy lifestyle balance. This approach promotes employee well-being and satisfaction while providing patients with consistent,... Show More

Job Requirements

  • Education level not specified
  • experience with customer service or administrative roles preferred
  • proficiency in MS Office required
  • ability to handle financial transactions accurately
  • strong communication skills
  • physical ability to stand and walk for periods of time
  • ability to lift up to 25 pounds
  • willingness to work regular daytime hours without holiday or night shifts

Job Qualifications

  • Must be familiar with MS Office including Excel
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups of customers or employees of the organization
  • ability to add, subtract, multiply and divide
  • ability to carry out instructions furnished in written, oral, or diagram form
  • ability to problem solve

Job Duties

  • Customer service/administration
  • greet all patients and offer beverage
  • check patients in and make sure schedule reflects appointment status
  • check patients out and schedule next appointment
  • maintain accountability for the schedule book
  • introduce visitors to the appropriate personnel that will assist with their concerns
  • conduct confirmation calls for appointments
  • pull next day’s patient charts and organize per scheduled appointment time
  • prepare new patient charts
  • maintain inventory of all front office supplies
  • check email and forward to the appropriate staff member
  • organize and maintain file system
  • keep front desk and lobby area clean
  • billing
  • process payments
  • print daily close out reports on scheduling system and review for accuracy
  • fill deposit slips for all received cash and checks

Job Location

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