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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Simple IRA plan
Employee Discounts
flexible schedule
Training and Development
Job Description
American Family Care (AFC) is a leading primary and urgent care company in the United States, recognized for its commitment to providing accessible, high-quality healthcare services. Operating seven days a week on a walk-in basis, AFC offers comprehensive episodic treatment for acute illnesses, injuries, workers' compensation, and occupational medicine. Each state-of-the-art center is equipped with an onsite laboratory and in-house x-ray capabilities, ensuring timely and efficient medical care. AFC's extensive network serves a wide demographic, making healthcare convenient and straightforward for patients who may require immediate or routine care without long wait times.
AFC also serves as the pare... Show More
AFC also serves as the pare... Show More
Job Requirements
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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