Medical Receptionist / Medical Assistant

Penn Medicine - Becker ENT & Allergy is a prominent and fast-growing multi-specialty medical practice with numerous locations throughout Philadelphia and Central and South Jersey. The practice boasts a diverse team of otolaryngologists, audiologists, facial plastic surgeons, allergists, speech-language pathologists, and nurse practitioners dedicated to delivering specialized, high-quality care for a broad range of health concerns. As part of the prestigious Penn Medicine network, Becker ENT & Allergy is committed to enhancing patient care through advanced medical treatments, state-of-the-art technologies, and compassionate service. The practice offers a collaborative and supportive work environment that fosters professional growth and development for its employees.

We are currently seeking a Medical Receptionist to join our expanding team in Central Jersey. This role is perfectly suited for individuals with strong customer service abilities who thrive under pressure and can maintain a welcoming, organized front desk environment. The Medical Receptionist serves as the first point of contact for patients and visitors, playing a crucial role in creating positive impressions and ensuring smooth daily operations. Joining Penn Medicine Becker ENT & Allergy means becoming part of a reputable organization that values teamwork, employee well-being, and career advancement opportunities. This full-time position offers a competitive salary along with excellent medical benefits, paid holidays, paid vacation time, and a 401(k) plan, making it an attractive opportunity for dedicated professionals looking for a long-term career in the healthcare industry.

The Medical Receptionist will be responsible for greeting patients and vendors, managing patient check-ins and check-outs, and accurately entering demographic and medical information into the Epic electronic medical records (EMR) system. The role also involves scheduling appointments for both new and returning patients, assisting providers with procedures, and managing communications including calls regarding appointment scheduling and prior authorizations for imaging or medication refills. To maintain a well-functioning clinical office, the Medical Receptionist will follow daily opening and closing checklists, ensure exam rooms are fully stocked and clean, and handle general clerical duties such as scanning charts, sending follow-up calls, and utilizing email, phone systems, computers, and Google Apps. The position requires attention to detail, excellent organizational skills, and the ability to multitask efficiently within a dynamic medical office environment.

As a key member of the patient care team, the Medical Receptionist at Penn Medicine Becker ENT & Allergy plays an essential role in upholding the practice’s high standards of patient satisfaction and operational excellence. Candidates must note the requirement in compliance with Governor Murphy’s executive order and Penn Medicine guidelines that all employees must be COVID-19 vaccinated and boosted, or must apply for and receive a qualified medical or religious exemption. Working Monday through Friday during the day shift, this is an excellent opportunity for individuals eager to grow their career in a fast-paced, patient-focused, and professionally rewarding setting.