Medical Receptionist II Liverpool Cardiology

St. Joseph’s is a dedicated healthcare institution committed to improving the lives of its patients through compassionate and excellent care. Built on a foundation of strong ethical values and a mission to honor the sacredness of each individual, St. Joseph’s fosters an environment where healing transcends the ordinary to become a holistic experience. The organization places a high emphasis on stewardship, compassion, reverence, excellence, and integrity, which guide every aspect of the patient care journey. Rooted deeply in relationship-based care principles, St. Joseph’s ensures that patients are not only treated but actively involved in the therapeutic process, making patient advocacy, safety, and education its top priorities. The hospital promotes teamwork through effective communication, accountability, and respect, which helps maintain continuity and quality of care. Leadership within the organization is focused on creating an environment that fosters caring relationships and a shared vision aligned with the institution’s mission and values.

This full-time receptionist role at St. Joseph’s is integral in supporting the smooth operation of office functions that directly impact patient care quality and efficiency. The receptionist works both independently and collaboratively with other office personnel, including the CNY Family Group, to ensure that patient care is organized, effective, and aligned with provider preferences and office policies. This position involves managing reception duties, phone support with both incoming and outgoing calls, document scanning and faxing, message distribution, and maintaining an organized office environment. The receptionist promotes a healthy work environment and communicates regularly with management to discuss goals and concerns, reinforcing the team-oriented culture of the healthcare facility. This role requires attention to detail in scheduling and the ability to meet performance benchmarks that improve the patient experience. It also demands excellent communication skills—to maintain confidentiality, use professional diction, and provide courteous service—and the ability to operate various office equipment and software proficiently.

The work environment is a professional office setting with some exposure to healthcare service areas, requiring light physical activity such as standing, walking, sitting, and lifting. The successful candidate will have a high school diploma or equivalent (business or secretarial training is a plus) and preferably 1 to 2 years of relevant work experience. St. Joseph’s values continuing education and participation in orientation to keep the receptionist’s skills and knowledge current. The role is a vital frontline position where customer service skills and a commitment to the hospital’s confidentiality and mission are essential. Compensation ranges from $19.00 to $26.85 per hour, commensurate with experience, skills, education, and location. As part of the organization’s commitment to diversity and equal opportunity, all qualified applicants will be considered without discrimination. St. Joseph’s strives to foster a workplace culture that honors differences and leverages them to enhance care delivery and team strength.