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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $23.80
Work Schedule
Day Shifts
Benefits
Benefits from day one
Job Description
We are a respected healthcare organization operating under Trinity Health Of New England, providing comprehensive medical services across Connecticut and western Massachusetts. Our group includes primary care providers, specialists, and surgeons dedicated to delivering exceptional patient care. We serve thousands of patients each year, offering a wide range of services including primary care, specialty care, surgery, urgent care, rehabilitation, as well as imaging and lab services. As a patient-centric practice, our commitment to high-quality and compassionate care is unwavering. We foster a diverse and inclusive work environment that values the unique talents and experiences of each team member. Our organization... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Requires proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accurate and dependable
- Strong organizational and interpersonal skills
- Ability to thrive in a fast-paced, team-oriented environment
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Handles appointment scheduling, insurance verification, copay collections, referrals, prior authorizations, and patient registration
- Supports providers with chart preparation, incoming and outgoing communications, and maintaining accurate patient records
- Maintains a smooth and welcoming experience for every patient
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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