Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $23.80
Work Schedule
Day Shifts
Benefits
Benefits from day one
Job Description
We are a respected healthcare organization operating under Trinity Health Of New England, providing comprehensive medical services across Connecticut and western Massachusetts. Our group includes primary care providers, specialists, and surgeons dedicated to delivering exceptional patient care. We serve thousands of patients each year, offering a wide range of services including primary care, specialty care, surgery, urgent care, rehabilitation, as well as imaging and lab services. As a patient-centric practice, our commitment to high-quality and compassionate care is unwavering. We foster a diverse and inclusive work environment that values the unique talents and experiences of each team member. Our organization is rooted in strong mission and core values that emphasize dignity, respect, and collaboration, ensuring a supportive workplace where every employee can thrive. We are an Equal Opportunity Employer who values diversity and inclusion, making sure all qualified applicants receive fair consideration regardless of various protected statuses.
The role of Medical Receptionist in our busy General Surgery Adult Medicine Practice offers a significant opportunity to be part of a dynamic, high-energy team. This full-time, day-shift position is central to creating a welcoming and efficient frontline patient experience. The Medical Receptionist will manage multiple key front-desk responsibilities including appointment scheduling, insurance verification, copay collections, referral processing, prior authorizations, and patient registration. This role acts as the initial point of contact for patients, requiring excellent interpersonal communication skills to greet, interact with, and assist patients either over the phone or in person in a courteous, professional manner.
Additionally, the Medical Receptionist supports healthcare providers by preparing charts, managing both incoming and outgoing communications, and maintaining accurate and up-to-date records. This position demands a strong ability to handle a fast-paced, team-oriented environment with keen organizational skills and attention to detail. Proficiency in a Windows-based computing environment and Microsoft Office is essential, along with excellent keyboarding abilities to ensure accuracy and dependability in all administrative functions.
The compensation for this position ranges from $17.50 to $23.80 per hour, dependent on experience, education, and skill level. The salary is offered on a full-time basis and aligns with the Fair Labor Standards Act (FLSA) for exempt positions. The role offers excellent career growth potential within the healthcare organization and comes with great benefits effective from day one, reflective of our commitment to employee welfare. Hours may vary within the day shift, offering flexibility to meet the needs of the practice and its patients.
This position offers more than just a job; it’s a chance to become part of a mission-driven team dedicated to delivering compassionate, person-centered care. The environment promotes diversity and inclusion, career advancement, and a focus on work-life balance. For individuals who are organized, personable, and passionate about healthcare, this Medical Receptionist position provides an opportunity to significantly contribute to patient satisfaction and the overall success of the healthcare provision.
The role of Medical Receptionist in our busy General Surgery Adult Medicine Practice offers a significant opportunity to be part of a dynamic, high-energy team. This full-time, day-shift position is central to creating a welcoming and efficient frontline patient experience. The Medical Receptionist will manage multiple key front-desk responsibilities including appointment scheduling, insurance verification, copay collections, referral processing, prior authorizations, and patient registration. This role acts as the initial point of contact for patients, requiring excellent interpersonal communication skills to greet, interact with, and assist patients either over the phone or in person in a courteous, professional manner.
Additionally, the Medical Receptionist supports healthcare providers by preparing charts, managing both incoming and outgoing communications, and maintaining accurate and up-to-date records. This position demands a strong ability to handle a fast-paced, team-oriented environment with keen organizational skills and attention to detail. Proficiency in a Windows-based computing environment and Microsoft Office is essential, along with excellent keyboarding abilities to ensure accuracy and dependability in all administrative functions.
The compensation for this position ranges from $17.50 to $23.80 per hour, dependent on experience, education, and skill level. The salary is offered on a full-time basis and aligns with the Fair Labor Standards Act (FLSA) for exempt positions. The role offers excellent career growth potential within the healthcare organization and comes with great benefits effective from day one, reflective of our commitment to employee welfare. Hours may vary within the day shift, offering flexibility to meet the needs of the practice and its patients.
This position offers more than just a job; it’s a chance to become part of a mission-driven team dedicated to delivering compassionate, person-centered care. The environment promotes diversity and inclusion, career advancement, and a focus on work-life balance. For individuals who are organized, personable, and passionate about healthcare, this Medical Receptionist position provides an opportunity to significantly contribute to patient satisfaction and the overall success of the healthcare provision.
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Requires proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accurate and dependable
- Strong organizational and interpersonal skills
- Ability to thrive in a fast-paced, team-oriented environment
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Handles appointment scheduling, insurance verification, copay collections, referrals, prior authorizations, and patient registration
- Supports providers with chart preparation, incoming and outgoing communications, and maintaining accurate patient records
- Maintains a smooth and welcoming experience for every patient
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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