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Medical Receptionist / Full Time / Torrance
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $19.00
Benefits
401(k) matching
Employee Discounts
Health Insurance
Paid Time Off
Job Description
Our organization is a leading pelvic health physical therapy clinic located in Torrance, CA, dedicated to providing specialized care and support to individuals seeking treatment in this essential area of health. We pride ourselves on a compassionate, patient-centered approach, using evidence-based therapies to improve patient outcomes and quality of life. With a growing clinical team that includes physical therapists and occupational therapists, we are firmly committed to fostering a supportive work environment where staff and patients alike feel valued and respected. As a dedicated healthcare provider in the South Bay community, we understand the importance of delivering exceptional service through... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a reception or administrative role
- Familiarity with healthcare administrative processes
- Strong communication skills
- Ability to handle multiple tasks simultaneously
- Basic computer proficiency with Google Workspace and EMR systems
- Availability to work full time in Torrance, CA
- Empathy and professionalism in patient communication
Job Qualifications
- High school diploma or equivalent
- Previous experience in a reception or administrative role, preferably in a healthcare setting
- Strong communication and interpersonal skills
- Proficiency with Google Workspace, Slack, EMR systems, and digital communication tools
- Ability to multitask and manage time efficiently
- Demonstrated professionalism and empathy in patient interactions
- Team-oriented mindset with a commitment to company core values
Job Duties
- Answering phone calls, text messages and emails
- Communicating with patients regarding scheduling, rescheduling or canceling appointments
- Taking detailed phone messages for unavailable staff
- Collecting new patient personal and insurance information
- Assisting with tracking authorizations for additional visits
- Helping patients obtain physician-signed referrals as needed
- Coordinating communication between patient, administrative, and clinical teams
Job Criteria
Experience
No experience required
Job Location
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