Medical Receptionist - Full Time

Two Trees Physical Therapy & Wellness, a reputable member of the Therapy Partners Group, has been the leading provider of outpatient orthopedic care serving Ventura County and surrounding communities for over a decade. Established with a commitment to delivering the highest quality individualized physical therapy services, Two Trees has earned a distinguished reputation for its comprehensive patient-centric approach. The company’s team consists of highly skilled physical therapists who are deeply passionate about helping patients recover, rehabilitate, and achieve their personal health goals. Over the years, Two Trees Physical Therapy has fostered a warm and welcoming environment where patient care is prioritized and excellence in service is the standard. This dedication ensures that all patients receive tailored therapeutic interventions that best suit their medical needs while preserving a comfortable and supportive experience throughout their rehabilitation journey.

Currently, Two Trees Physical Therapy & Wellness is seeking a full-time Medical Receptionist for its 3418 Loma Vista Rd location in Ventura. This role is pivotal in maintaining the smooth operation of daily activities within the clinic. The position offers an hourly starting wage of $18.00 and operates on a schedule from Monday to Thursday, 10:00 am to 6:30 pm, and Friday from 8:00 am to 4:30 pm. The Medical Receptionist serves as the initial point of contact for patients, ensuring that everyone who enters the clinic feels welcomed and valued. Beyond just greeting patients, this role involves managing phone communications, scheduling appointments, and liaising between patients and clinical staff to optimize patient flow and satisfaction.

The successful candidate will excel in delivering friendly and professional service, demonstrating exceptional customer relations skills and the ability to multitask in a dynamic healthcare environment. This role requires maintaining a high call-answer rate with timely response to voicemails, abiding by HIPAA policies protecting patient privacy, and collaborating closely with clinical and corporate colleagues. The Medical Receptionist also plays a critical role in escalating patient concerns appropriately to clinical leadership, thus supporting the overall mission of providing excellent patient care. Preferred qualifications include bilingual proficiency in English and Spanish, which enhances communication with a diverse patient population. The Medical Receptionist position at Two Trees Physical Therapy & Wellness is more than just a front desk job; it is an opportunity to become an integral part of a dedicated healthcare team focused on improving the community’s orthopedic health and wellness. Joining Two Trees means working within a supportive and professional environment where commitment to patient care and employee growth are highly valued.