Medical Receptionist - Full Time

Stockton, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.00 - $20.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

friendly work environment

Job Description

Golden Bear Physical Therapy, a proud member of Therapy Partners Group, stands as the premier provider for outpatient orthopedics in the Central Valley, El Dorado County, and surrounding communities. With over 40 years of dedicated service, the clinic has built a reputation for delivering the highest quality individualized care to patients. Golden Bear Physical Therapy boasts a team of highly skilled physical therapists who are passionate about helping patients recover, regain mobility, and achieve their health goals. Their commitment to excellence and patient-centric approach has made them a trusted name in physical therapy services in the region.

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Job Requirements

High school diploma or equivalent
Experience in data entry or system dashboard and worklist completion projects preferred
Thorough knowledge of Microsoft Office
Ability to maintain confidentiality
Strong customer service and communication skills
Ability to multitask and manage multiple priorities
Ability to demonstrate active listening and problem-solving skills
Ability to work cooperatively as a team member
Ability to remain positive and friendly
Physical ability to sit for prolonged periods and perform light physical activities such as walking and bending

Job Qualifications

High school diploma or equivalent
Proficiency in Microsoft Office
Experience with Raintree PMS is a plus
Strong customer service skills
Ability to maintain confidential documents
Excellent organizational skills
Effective oral and written communication skills
Ability to solve problems and work as a dedicated team player
Ability to multi-task while maintaining a positive and friendly demeanor

Job Duties

Greet warmly and maintain a welcoming relationship with patient care coordinators and external connections
Clearly communicate with clinical and corporate staff in a friendly manner
Answer phones and greet patients professionally
Collaborate with Billing Department, Physical Therapists, and Aide staff to ensure smooth patient flow
Maintain patient confidentiality and adhere to HIPAA policies
Review copay collection reports and help identify accounts needing review
Audit system dashboards and payer portals to ensure timely processing and documentation

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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