Medical Receptionist- (Full Benefits and PTO) Port St. Lucie, FL
Job Overview
Compensation
Hourly
Range $19.00 - $23.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Job Description
Marathon Health is a leading advanced primary care provider known for its innovative approach to healthcare. The company partners with employer and union plan sponsors to improve the health and well-being of millions of Americans. With a comprehensive network that includes onsite, nearsite, and virtual primary care health centers across the nation, Marathon Health delivers a value-based care model that enhances the experience for both members and providers. This model not only focuses on improving healthcare outcomes but also aims to generate meaningful cost savings for plan sponsors, demonstrating a commitment to sustainable and efficient healthcare delivery. Marathon Health prides itself on its inclusive and high-trust company culture, which has been formally recognized through its certification as a Great Place to Work®. The company is dedicated to fostering an environment where all employees feel valued, supported, and empowered to thrive professionally and personally. To learn more about the company and its mission, visit marathon.health.
The Administrative Support Specialist role at Marathon Health centers plays a vital part in supporting the smooth operation of the organization's healthcare services. This position encompasses a variety of front office responsibilities, including reception duties and general administrative support within the department. The role requires interacting with patients and visitors, answering phone calls, assisting with appointment scheduling, and maintaining calendars to optimize the workflow of healthcare providers. Additionally, the specialist is responsible for creating professional correspondence and documents, processing incoming and outgoing mail and packages, maintaining office supplies, and collecting and reconciling payments such as co-pays. The Administrative Support Specialist also assists medical staff by ensuring patient records are properly filed and readily accessible, supports the entry of data into the Electronic Medical Record (EMR) system, and helps maintain compliance with HIPAA regulations by safeguarding confidential information. This role is essential in ensuring that patient appointments are managed efficiently, enhancing patient satisfaction, and supporting healthcare providers’ ability to deliver timely care. The salary for this position ranges from $19.00 to $23.00 per hour, with the final offer contingent on geographic location, experience, and skill level. The company values flexibility, adaptability, strong communication skills, and a dedication to teamwork and integrity in candidates for this position. This role offers candidates the opportunity to work within a progressive healthcare company that values its employees and provides a supportive and dynamic work environment.
The Administrative Support Specialist role at Marathon Health centers plays a vital part in supporting the smooth operation of the organization's healthcare services. This position encompasses a variety of front office responsibilities, including reception duties and general administrative support within the department. The role requires interacting with patients and visitors, answering phone calls, assisting with appointment scheduling, and maintaining calendars to optimize the workflow of healthcare providers. Additionally, the specialist is responsible for creating professional correspondence and documents, processing incoming and outgoing mail and packages, maintaining office supplies, and collecting and reconciling payments such as co-pays. The Administrative Support Specialist also assists medical staff by ensuring patient records are properly filed and readily accessible, supports the entry of data into the Electronic Medical Record (EMR) system, and helps maintain compliance with HIPAA regulations by safeguarding confidential information. This role is essential in ensuring that patient appointments are managed efficiently, enhancing patient satisfaction, and supporting healthcare providers’ ability to deliver timely care. The salary for this position ranges from $19.00 to $23.00 per hour, with the final offer contingent on geographic location, experience, and skill level. The company values flexibility, adaptability, strong communication skills, and a dedication to teamwork and integrity in candidates for this position. This role offers candidates the opportunity to work within a progressive healthcare company that values its employees and provides a supportive and dynamic work environment.
Job Requirements
- High school diploma or GED
- 1-3 years of related professional experience in a medical office environment
- proficiency in electronic medical record systems
- strong technical skills with Microsoft 365 applications including Teams, Word, Excel, Outlook, and PowerPoint
- excellent communication skills
- exceptional customer service abilities
- ability to manage multiple tasks and prioritize work effectively
- flexibility to adapt to changing environments
- ability to maintain confidentiality and adhere to HIPAA protocols
Job Qualifications
- High school diploma or GED
- 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
- associate degree in healthcare or related field preferred
- proficiency with electronic medical record systems
- strong technical skills using Microsoft Teams, Word, Excel, Outlook, and PowerPoint
- excellent written and oral communication skills
- exceptional customer service skills
- ability to promote teamwork
- excellent time management and multitasking abilities
- flexibility and adaptability in a fast-paced environment
- proven ability to work effectively with teammates and external stakeholders
- strong organizational skills and attention to detail
- high level of critical thinking and problem-solving skills
- ability to maintain confidentiality and use discretion
Job Duties
- Answer incoming calls and validate member status
- greet patients and visitors in person and via telephone
- schedule appointments and manage patient calendars
- notify providers of patient arrivals and monitor service delivery
- comfort patients by addressing their concerns
- maintain patient records and ensure availability of treatment information
- collect co-payments and reconcile cash and credit card payments
- complete prior authorization paperwork and manage referral communications
- maintain a clean and professional front reception area
- assist medical assistants with electronic medical record data entry
- maintain confidentiality and adherence to HIPAA regulations
- perform other assigned duties as required
Job Criteria
Experience
No experience required
Job Location
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