Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive pay
generous PTO program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Employee assistance program (EAP)
Employee Discount Program
Job Description
The Orthopedic Institute of Wisconsin (OIW) is a well-established and nationally recognized leader in the diagnosis and treatment of orthopedic injuries. Founded in 1985, OIW has a longstanding commitment to pioneering techniques and advancing patient care to maximize each individual's potential for a full recovery and return to daily life. As a company, OIW places its employees at the heart of its mission, fostering an inclusive and supportive workplace where every team member feels valued, empowered, and inspired to make a meaningful impact. The Orthopedic Institute of Wisconsin is known for its dedication to workplace diversity, equity, and inclusion while... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of receptionist experience
- Previous experience in an orthopedic clinic preferred
- Ability to travel between clinic locations
- Strong English communication skills
- Ability to perform tasks in a temperature-controlled environment
- Ability to lift 25 pounds using proper techniques
- Willingness to comply with HIPAA and OSHA standards
Job Qualifications
- High school diploma or equivalent
- 3+ years of receptionist experience and/or previous orthopedic clinic experience
- Strong communication and customer service skills
- Proficiency with medical receptionist protocols and clinic operations
- Ability to manage patient information accurately
- Experience with AIDET process or willingness to learn
- Professionalism in handling patient interactions
Job Duties
- Obtains patient's demographic information, verifies insurance, checks patient into the clinic
- Welcomes patients and effectively uses the AIDET process
- Organizes charts for providers and manages late add-ons
- Collects and enters co-pays and self-pays accurately and updates patient remarks
- Manages difficult or emotional patient situations professionally
- Manages imaging orders and sends them to appropriate resources
- Proactively checks out each patient and produces work/school slips
- Opens and closes the office to prepare for clinic days
- Performs other duties as required to support the clinic
- Follows all HIPAA and OSHA standards
- Travels between multiple clinic locations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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