Medical Receptionist-Front Desk Coordinator : AZURA

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional development opportunities

retirement savings plan

Employee wellness programs

Inclusive and supportive work environment

Job Description

Fresenius Medical Care North America (FMCNA) is a leading global healthcare company specializing in renal care and dialysis services. Known for its commitment to patient-centered care, FMCNA provides comprehensive treatment options across a network of dialysis clinics, supporting patients with chronic kidney failure and related conditions. As an established healthcare provider, FMCNA emphasizes maintaining a drug-free workplace, ensuring compliance with federal and state laws, and fostering an inclusive environment that embraces diversity across minorities, females, veterans, individuals with disabilities, and all identities related to sexual orientation and gender identity.

The Patient Services Coordinator role at FMCNA is a vital po... Show More

Job Requirements

Prior healthcare experience mandatory
Experience with insurance verification or authorization of procedures is mandatory
High school diploma or equivalent
1-2 years related experience in a medical setting
Proficient computer skills including Microsoft Office
Excellent communication skills
Ability to multitask and adapt to software applications

Job Qualifications

High school diploma or equivalent combination of education and experience
Associate degree or higher preferred
1-2 years related experience preferably in a medical setting with insurance billing
Proficient in the use of computers and related software such as Microsoft Office
Excellent communication skills - verbal and written
Ability to handle several tasks simultaneously
Ability to adapt to supporting software applications

Job Duties

Schedule and input all appointments in scheduling module in a timely and efficient manner
Assure all pre-procedure/preoperative activities are scheduled or completed
Manage patient cancellations and center cancellations and additions to schedule in accordance to center scheduling parameters
Print patient schedule and pull patient charts daily
Facilitate the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process
Assemble file and maintain patient medical records and financial records in a confidential and secure manner
Complete front-end process of billing procedure ensuring all information is entered into the computer registration module
Perform insurance verification process and complete all required processes for prior authorizations or other actions required by payor
Assist with patient transportation if the patient qualifies per the Company Transportation Policy
Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures
Ensure accuracy when scanning and filing documents and complete within 24 hours of completed visit including physician reports to referral sources
Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately
Perform daily encounter checks to assure reporting accuracy
Coordinate collection, processing, maintenance, storage, retrieval, documentation and distribution of medical records per policy and procedure
Assure documentation of logs of medical record release
Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy
Oversee materials going in and out of the office including inventory shipments and deliveries
Other duties as assigned

Job Location

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