Medical Receptionist (Float Role)

EPIC Health is a healthcare organization dedicated to providing exceptional patient care through a compassionate and patient-centered approach. As a trusted provider within the Metro Detroit area, EPIC Health operates multiple locations, each committed to ensuring that every patient experience is not only efficient but also welcoming and comforting. The organization values teamwork, professionalism, and the integration of advanced technology to streamline healthcare operations. By fostering a mission-driven environment, EPIC Health supports its staff with comprehensive benefits, opportunities for professional development, and a culture that prioritizes both patient and employee well-being.

The Float Medical Receptionist position at EPIC Health is a dynamic and vital role designed to enhance the patient journey from the first point of contact. This role requires a dedicated individual who is adaptable and willing to travel between multiple Metro Detroit locations to provide front desk support as needed. The Float Medical Receptionist acts as the warm and welcoming face of EPIC Health, responsible for creating an atmosphere that makes patients feel valued and cared for. With a blend of interpersonal skills and technical proficiency, this role involves managing patient check-ins, assisting with virtual tablet systems, and ensuring smooth front desk operations. Effective communication with patients and team members alike is essential, as the position requires troubleshooting patient concerns and coordinating with various departments such as billing, physicians, and office management.

Candidates for this role should possess experience in customer service, ideally within a medical office setting, and exhibit a strong patient-centered approach. Exceptional organizational and multitasking abilities, along with comfort in using technology or quickly learning new systems, are crucial for success. EPIC Health offers a competitive salary aligned with the important contributions of the position and a comprehensive benefits package. This employment opportunity is full-time and includes health, vision, dental, disability, and life insurance, a 401(k) retirement plan, paid time off, and holiday pay. Professional development is strongly encouraged, with ongoing training designed to expand skills and enrich career growth.

Joining EPIC Health means becoming part of a supportive team dedicated to delivering accessible and compassionate healthcare. The Float Medical Receptionist plays a key role in shaping positive patient experiences and supporting the overall success of the healthcare environment. If you are motivated by service excellence and enjoy working in a collaborative, fast-paced setting, EPIC Health invites you to apply for this rewarding position and contribute to innovative and impactful patient care.