Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.00 - $32.00
Work Schedule
Standard Hours
Benefits
Healthcare insurance
Dental Insurance
Life insurance
Vision Insurance
Paid Time Off
Paid holidays
Retirement savings program
Job Description
Pinnacle Fertility is a distinguished leader in physician-centric fertility care that supports some of the highest-performing fertility clinics and comprehensive service providers across the United States. The company is deeply committed to its mission of fulfilling dreams by helping to build families. Pinnacle Fertility combines compassionate patient care, cutting-edge technology, and comprehensive fertility treatment services to ensure that every patient experiences a seamless and personalized journey to parenthood. Through a network of dedicated clinics and providers, the organization facilitates access to a wide range of advanced reproductive health solutions aimed at supporting patients at every stage of their fertility journey. As a trusted partner in fertility treatment, Pinnacle Fertility fosters an environment where every patient receives individualized care, tailored treatment plans, and the emotional support necessary to navigate the complexities of fertility challenges.
The role of the Medical Receptionist Float at Pinnacle Fertility is critical in delivering this promise of compassionate, high-quality care. This position serves as the frontline ambassador to fertility patients, providing the first warm welcome and essential administrative and scheduling support that helps patients feel understood and supported from their very first interaction. As a Medical Receptionist Float, you will play a vital role in maintaining a smooth flow of operations across multiple clinic locations. Your responsibilities will include greeting and checking in patients, verifying personal and insurance information, answering phones, scheduling appointments, managing patient records, processing billing, and collecting copays. You will help create an inviting and organized reception area that ensures all patients and visitors feel comfortable and respected. This role requires exceptional communication and organizational skills, flexibility to float between clinic locations such as Kirkland, Bellevue, Seattle, and Everett in Washington, and the ability to thrive in a fast-paced, dynamic healthcare environment. Working full-time from Monday through Friday with availability during standard clinic hours, this position offers an opportunity to be part of a team dedicated to making a meaningful impact on the lives of families.
By joining Pinnacle Fertility as a Medical Receptionist Float, you become an integral part of a compassionate healthcare organization where your contributions directly enhance patient experiences and enable the delivery of outstanding care. Along with competitive compensation, including an hourly rate of $23.00 to $32.00 based on experience and skills, Pinnacle Fertility offers a comprehensive benefits package that reinforces its commitment to employee well-being and professional growth. This is an ideal role for individuals who are customer-service oriented, empathetic, and excited to support patients and clinical teams in a collaborative, mission-driven setting.
The role of the Medical Receptionist Float at Pinnacle Fertility is critical in delivering this promise of compassionate, high-quality care. This position serves as the frontline ambassador to fertility patients, providing the first warm welcome and essential administrative and scheduling support that helps patients feel understood and supported from their very first interaction. As a Medical Receptionist Float, you will play a vital role in maintaining a smooth flow of operations across multiple clinic locations. Your responsibilities will include greeting and checking in patients, verifying personal and insurance information, answering phones, scheduling appointments, managing patient records, processing billing, and collecting copays. You will help create an inviting and organized reception area that ensures all patients and visitors feel comfortable and respected. This role requires exceptional communication and organizational skills, flexibility to float between clinic locations such as Kirkland, Bellevue, Seattle, and Everett in Washington, and the ability to thrive in a fast-paced, dynamic healthcare environment. Working full-time from Monday through Friday with availability during standard clinic hours, this position offers an opportunity to be part of a team dedicated to making a meaningful impact on the lives of families.
By joining Pinnacle Fertility as a Medical Receptionist Float, you become an integral part of a compassionate healthcare organization where your contributions directly enhance patient experiences and enable the delivery of outstanding care. Along with competitive compensation, including an hourly rate of $23.00 to $32.00 based on experience and skills, Pinnacle Fertility offers a comprehensive benefits package that reinforces its commitment to employee well-being and professional growth. This is an ideal role for individuals who are customer-service oriented, empathetic, and excited to support patients and clinical teams in a collaborative, mission-driven setting.
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in a medical office, customer service, or front desk role
- strong communication skills
- strong organizational skills
- ability to multitask
- proficiency with electronic medical records (EMR)
- basic computer skills
- flexibility to travel between clinics
- ability to provide coverage on holidays and weekends as needed
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in a medical office, customer service, or front desk role
- strong communication skills
- strong organizational skills
- ability to multitask
- proficiency with electronic medical records (EMR)
- basic computer skills
- flexibility to travel between clinics
- ability to provide coverage on holidays and weekends as needed
Job Duties
- Welcome and check in patients
- verify personal and insurance information
- direct patients to appropriate departments
- answer and manage incoming calls
- schedule appointments
- provide support to clinical staff
- maintain accurate patient records
- process billing information
- collect copays
- ensure the reception area is clean, organized, and welcoming
- float and travel between clinic locations
- assist with additional projects and administrative duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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