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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $26.85
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Professional development opportunities
Job Description
St Joseph's Health in partnership with Trinity Health is a prominent healthcare establishment dedicated to delivering compassionate and transformative healing services to the community. Renowned for its commitment to outstanding clinical outcomes and passionate patient care, the institution thrives on a foundation deeply rooted in the spirit of the Gospel. This healthcare provider is known for practicing justice, reverence, excellence, and integrity, which are its core values driving all operations and patient interactions. As an integral part of the broader Trinity Health network, St Joseph's upholds high standards in healthcare provision by fostering a healthy work environment and promoting a... Show More
Job Requirements
- High school diploma or equivalent
- one to two years of related work experience preferred
- proficiency with multi-line telephone systems and office software
- strong oral and written communication skills
- customer service oriented
- ability to handle confidential information appropriately
- good interpersonal skills
- ability to operate office equipment including fax and copier
- ability to work full time during specified shifts
Job Qualifications
- High school graduate or equivalent
- formal secretarial or business school training is a plus
- one to two years of relevant experience preferred
- proficiency in office equipment such as PC terminals, multi-line telephones, fax machines, and copiers
- excellent oral and written communication skills
- strong interpersonal and customer service skills
- ability to maintain confidentiality
- knowledge of service-related terminology
- ability to work collaboratively with staff and management
Job Duties
- Promote a healthy work environment
- schedule appointments on provider schedules
- review schedules based on provider preference lists and update appropriately
- collaborate and communicate regularly with management regarding goals, needs/concerns
- perform pre-registration of patients
- review revenue reports to ensure charges are billed appropriately
- collect co-pay/balances due for each patient
- check in patients for appointments
- check out patients for appointments
- provide phone support including incoming and outgoing phone calls
- scan and fax documentation
- make confirmation phone calls
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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