Medical Receptionist - Epic & Patient Scheduling

Premise Health is a leading healthcare company dedicated to helping people get, stay, and be well by providing top-tier healthcare services. Established with a mission to transform the way healthcare is delivered, Premise Health is committed to creating an environment where amazing health starts with amazing healthcare. The company operates a range of health centers designed to improve health outcomes for client employees, offering convenient access to medical care, wellness programs, and preventive services. With a focus on innovation and patient-centered care, Premise Health combines advanced medical technology with compassionate service to ensure every patient receives the highest quality care possible.

Premise Health’s Health Center located in downtown Chicago, IL, is seeking a Full Time Medical Receptionist specializing in Epic and patient scheduling to join their dedicated team. This role is vital in delivering excellent service to client employees, acting as the first point of contact in a bustling medical environment. The Medical Receptionist will be stationed across from Maggie Daley Park and will work Monday through Friday from 8:00 am to 4:00 pm, providing consistent support during business hours. This position offers an opportunity to be part of a progressive healthcare provider that prioritizes work-life balance and professional growth.

The role involves utilizing the Epic electronic medical record (EMR) system to manage appointment scheduling, patient registrations, and referrals efficiently. The ideal candidate will be responsible for managing patient charts, filing, and ensuring that all patient records are accurate and up-to-date. In addition, the receptionist plays a critical role in patient communication through greeting visitors, conducting reminder calls, and coordinating patient payments and billing processes. The role demands exceptional interpersonal skills, accuracy, and professionalism, as the Medical Receptionist must handle sensitive patient information while maintaining compliance with healthcare regulations and company standards.

Premise Health offers a comprehensive benefits package that supports the overall well-being of its employees, including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, and a wellness program. Employees also have access to virtual primary care and behavioral health services at no cost, reinforcing the company’s commitment to holistic health for its workforce.

Working at Premise Health means joining a company that values inclusion and equal opportunity, ensuring a respectful and supportive environment for all employees regardless of race, gender, age, disability, or other protected characteristics. The hourly wage for this position ranges between $18.00 and $23.00, based on factors such as experience, qualifications, and location, reflecting a competitive and fair compensation approach.

The Medical Receptionist position is more than just administrative work; it is a vital role that contributes to the smooth operation of the health center and the positive experience of each patient. If you have a background in front desk or customer service in medical settings and are looking for a supportive and growth-oriented workplace, Premise Health’s downtown Chicago facility offers an excellent opportunity to build a rewarding career in healthcare administration.