Medical Receptionist (Bilingual English/Spanish) M-Th

N.E.W. Community Clinic is a nonprofit healthcare organization dedicated to serving the diverse populations of Green Bay with compassionate, high-quality medical, dental, behavioral health, WIC, and community outreach services. With a strong commitment to honoring the dignity and well-being of every individual it serves, N.E.W. Community Clinic operates multiple locations including three dental clinics, two medical clinics, one WIC location, and two behavioral health clinics. The organization’s mission is to be a trusted community partner, ensuring healthcare access for individuals and families regardless of their ability to pay. As a valued institution within the community, N.E.W. Community Clinic not only delivers essential health services but also fosters an inclusive environment that embraces cultural diversity and linguistic differences.

The role of the Medical Receptionist at N.E.W. Community Clinic is integral to the patient experience. As the first point of contact, the receptionist sets the tone for all patient interactions and plays a vital role in creating a welcoming, safe, and respectful environment. This full-time position (36+ hours per week) requires someone who is experienced, empathetic, and attentive to detail. The Medical Receptionist will manage patient intake, maintain accurate electronic medical records, collect fees accurately according to clinic policies, and assist with various clerical tasks to support the smooth operation of the clinic. Additionally, the receptionist will help maintain the cleanliness and order of the reception and clinic areas, ensure confidentiality by securing patient information, and facilitate communication by translating when necessary.

Working at N.E.W. Community Clinic provides unique opportunities to make a direct and lasting impact on community health. Employees work within a collaborative and supportive team that values empathy and compassion. They also gain exposure to a wide range of healthcare services and population groups, learning about new cultures and languages and participating in outreach efforts that bring care to those in need. The organization fosters professional growth and provides a positive work environment where employees feel valued and empowered. This position offers a meaningful career path for individuals who thrive in fast-paced health settings and are passionate about equitable healthcare access and community service. The clinic’s commitment to non-discrimination and equal employment opportunity ensures a workplace culture that respects and supports all team members.