Medical Receptionist - Bilingual (English/Spanish)

Fullerton, CA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $22.00 - $24.00

Benefits

Medical insurance - Anthem HMO and PPO

Dental insurance - PPO

Vision insurance - PPO and VSP

Flexible spending accounts for healthcare and dependent care

Employee Assistance Program and access to meditation resources

Paid time off - approximately 25 days per year

401(k) retirement plan with company match

Profit-sharing

Pet insurance

Tuition Reimbursement

Job Description

St. Jude Neighborhood Health is a well-established community health organization dedicated to providing comprehensive medical services to low-income families across various locations including Fullerton, Anaheim, Orange, and the High Desert. Founded through the legacy of St. Joseph Health, this practice has been serving vulnerable populations since the 1980s with a steadfast commitment to justice, excellence, dignity, and compassion. The health centers operate on a team-based care model that integrates family medicine, obstetrics, women’s health, oral and vision care, preventative and educational health, mental health services, patient advocacy, case management, and community health outreach. Their mission is to ensure that every... Show More

Job Requirements

High school graduate or GED
One or more years of receptionist experience preferably in outpatient healthcare
Experience with computers and automated scheduling
Experience handling and balancing cash
Proficiency in reading, writing, and speaking English and Spanish
Knowledge of outstanding customer service principles
Ability to operate business equipment
Familiarity with medical terminology and healthcare insurance
Ability to perform multitasking and prioritize effectively
Ability to handle cash transactions securely and balance cash drawer
Strong interpersonal and cultural sensitivity

Job Qualifications

High school graduate or GED
One or more years of experience as a receptionist preferably in an outpatient healthcare setting
Proficiency in English and Spanish with the ability to communicate without an interpreter
Knowledge of medical terminology, grammar, and spelling
Ability to operate general business equipment and perform clerical duties
Familiarity with healthcare insurance processes and terminology
Experience handling cash transactions and balancing cash drawers
Strong organizational and time management skills with ability to multitask
Proficiency with electronic medical record (EMR) systems
Demonstrated cultural sensitivity working with diverse populations

Job Duties

Greet patients and visitors courteously and assist with registration
Input patient demographic and insurance information into EMR
Schedule patient appointments including ICD-10 coding and manage confirmations and cancellations
Inform clinical staff when patients arrive and direct them appropriately
Answer and route incoming telephone calls and handle medication refill requests
Process patient check-out, including billing inquiries and collection of payments
Assist with verifying patient referrals and respond to medical records requests
Open and close office ensuring security and proper functioning of equipment
Maintain front office workflow by following policies and supporting team efforts

Job Location

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