Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.05 - $26.46
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Mileage reimbursement
Professional Development
supportive work environment
diversity and inclusion
employee recognition
Job Description
El Proyecto is a dedicated healthcare provider known for its commitment to serving diverse communities by offering accessible and compassionate medical services. As a medical clinic, El Proyecto focuses on delivering quality healthcare through a patient-centered approach that emphasizes respect, professionalism, and comprehensive care coordination. The clinic operates with a mission to enhance the well-being of patients by combining clinical excellence with an inviting and inclusive environment. Situated in a community-oriented setting, El Proyecto is recognized for its engagement in local health initiatives and its supportive workplace culture that values continuous learning and diversity.
The Front Desk Medical Receptionist role at El Proyecto plays a critical part in ensuring the smooth and efficient operation of the clinic’s front office. This position involves greeting patients as they arrive, managing phone communications, scheduling appointments, and handling various administrative tasks integral to patient flow and clinic organization. The role demands a professional, courteous demeanor and strong communication skills to effectively interact with patients, staff, and external contacts. This position requires proficiency with computer systems such as Microsoft Office and electronic health record software like eClinicWorks (eCW). The ideal candidate will have knowledge of medical terminology and demonstrate the ability to multitask in a fast-paced healthcare environment while maintaining high standards of service and confidentiality.
El Proyecto values employees who are adaptable, self-motivated, and capable of working independently while contributing positively to the team atmosphere. The Front Desk Medical Receptionist will be expected to verify patient insurance information accurately, complete record-keeping duties according to retention policies, maintain supply stock at the front desk, and provide appointment reminders. Candidates with bilingual abilities in English and Spanish, as well as those holding BLS/CPR certification, will be particularly well-suited for this role. The clinic also supports employees who drive for business purposes by offering mileage reimbursement in accordance with IRS guidelines, provided proper logging and administrative approval are maintained.
Employment type and salary details are typically provided directly by El Proyecto during the hiring process. However, this position generally appeals to entry-level candidates or those looking to advance their administrative experience in the healthcare sector. El Proyecto prides itself on offering a supportive work environment with opportunities for professional growth within the medical community. Overall, the Front Desk Medical Receptionist position is an excellent opportunity for individuals passionate about healthcare administration and patient service to contribute meaningfully to an esteemed medical organization.
The Front Desk Medical Receptionist role at El Proyecto plays a critical part in ensuring the smooth and efficient operation of the clinic’s front office. This position involves greeting patients as they arrive, managing phone communications, scheduling appointments, and handling various administrative tasks integral to patient flow and clinic organization. The role demands a professional, courteous demeanor and strong communication skills to effectively interact with patients, staff, and external contacts. This position requires proficiency with computer systems such as Microsoft Office and electronic health record software like eClinicWorks (eCW). The ideal candidate will have knowledge of medical terminology and demonstrate the ability to multitask in a fast-paced healthcare environment while maintaining high standards of service and confidentiality.
El Proyecto values employees who are adaptable, self-motivated, and capable of working independently while contributing positively to the team atmosphere. The Front Desk Medical Receptionist will be expected to verify patient insurance information accurately, complete record-keeping duties according to retention policies, maintain supply stock at the front desk, and provide appointment reminders. Candidates with bilingual abilities in English and Spanish, as well as those holding BLS/CPR certification, will be particularly well-suited for this role. The clinic also supports employees who drive for business purposes by offering mileage reimbursement in accordance with IRS guidelines, provided proper logging and administrative approval are maintained.
Employment type and salary details are typically provided directly by El Proyecto during the hiring process. However, this position generally appeals to entry-level candidates or those looking to advance their administrative experience in the healthcare sector. El Proyecto prides itself on offering a supportive work environment with opportunities for professional growth within the medical community. Overall, the Front Desk Medical Receptionist position is an excellent opportunity for individuals passionate about healthcare administration and patient service to contribute meaningfully to an esteemed medical organization.
Job Requirements
- high school diploma or equivalent or a combination of education and related work experience
- associate's degree or equivalent or a combination of education and related work experience preferred
- 0 to 1 year of related experience
- must provide proof of required vaccinations by federal, state, and local funding sources
- bilingual (English/Spanish) preferred
- BLS/CPR certification preferred
- employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance
- employees must log mileage and submit mileage expense reports to receive reimbursement
- walking, talking, sitting, bending, stooping, and lifting up to 10 pounds
- hand and wrist dexterity to utilize a computer
Job Qualifications
- knowledge of administrative support processes and procedures
- knowledge of basic medical terminology
- high level of professionalism, customer service, and interpersonal skills
- strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar
- ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality
- ability to type accurately and efficiently
- ability to work independently, meet deadlines, and multi-task while maintaining quality standards
- ability to pleasantly and effectively represent the organization
Job Duties
- greet medical clinic patients upon arrival, collect necessary information, and get patients checked in
- receive phone calls and screen and direct calls
- schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests
- verify patient insurance information
- make appointment reminder phone calls
- complete medical clinic front office administrative tasks
- order and maintain front desk supplies
- file documents and follow record retention policies
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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