Medical Receptionist / Administrative Staff -Japanese bilingual

This opportunity is with a reputable medical clinic located in Harrison, New York, seeking a Japanese bilingual Medical Receptionist / Administrative Staff member to join their team onsite. The clinic is committed to delivering exceptional healthcare services to a diverse community and prides itself on maintaining a patient-centered environment with efficient administrative operations. The facility offers a dynamic work setting where teamwork and patient care are paramount, ensuring patients feel welcomed, informed, and supported during every visit.

The role is an onsite position based in Harrison, NY, offering a competitive pay rate of $25 per hour along with medical insurance benefits. This position is ideal for candidates fluent in both Japanese and English who wish to apply their language skills in a medical administration context. The clinic values cultural competence and communication as key components of quality healthcare delivery.

As a Medical Receptionist / Administrative Staff, you will serve as the frontline representative for the clinic, responsible for managing patient interactions, appointment scheduling, and various administrative tasks. Your primary duties include greeting patients upon arrival, verifying insurance details, distributing and collecting medical questionnaires, processing payments, and answering phone inquiries related to appointments and clinic services. You will also be tasked with guiding patients through the clinic procedures to enhance their overall experience.

In addition to managing the front desk and patient services, the role involves appointment management, which includes scheduling, rescheduling, and canceling appointments, as well as coordinating treatment chair allocation throughout the day. Effective time management and organizational skills are essential to maintain a smooth workflow and avoid scheduling conflicts.

Medical billing and administrative duties form a significant part of the responsibilities, requiring entry of treatment details into the electronic medical record (EMR) system, handling insurance claims and billing procedures accurately, and preparing as well as managing various medical and administrative documents. Attention to detail ensures that records are accurate and compliant with clinic policies.

Furthermore, as part of general administrative support, you will perform basic PC operations, organize and file key documents, manage medical and office supply inventories, create in-house notices and informational materials, and help maintain a clean and safe clinic environment. This multifaceted role requires adaptability, strong interpersonal skills, and a professional demeanor.

Overall, this position offers a rewarding career path for bilingual candidates passionate about healthcare administration and patient communication. Through your role, you’ll contribute to the efficient and compassionate operation of the clinic, supporting both the medical team and the community it serves.