Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
Monday-Friday schedule
generous PTO
Floating holiday
paid company holidays
Medical insurance
Dental Insurance
vision benefits
401(k) with Company Match
Company-paid Life and Disability Insurance
Mission-driven team environment
Job Description
CleanSlate Centers is a nationally recognized leader in innovative addiction treatment, committed to transforming lives and restoring communities across the United States. As a pioneering healthcare provider specializing in addiction recovery, CleanSlate Centers focuses on delivering compassionate, evidence-based care to thousands of individuals seeking to overcome substance use disorders. The organization’s mission goes beyond traditional healthcare services; it aims to break the chains of addiction while providing patients with renewed hope and comprehensive support throughout their recovery journey. The company stands out for its dedication to creating welcoming and efficient environments where every patient feels valued and supported from the... Show More
Job Requirements
- High school diploma required
- associate degree preferred
- minimum 1 year experience in a fast-paced medical office
- proficiency with electronic medical records systems
- strong communication skills
- excellent attention to detail
- ability to organize and multitask efficiently
- compassionate attitude towards patient care
- customer service experience preferred
Job Qualifications
- High school diploma required
- associate degree preferred
- 1+ year of experience in a fast-paced medical office required
- customer service and/or healthcare experience strongly preferred
- proficient with EMRs, Microsoft Office, and phone systems
- strong communication, attention to detail, and organizational skills
- compassionate mindset and a desire to support patients in recovery
Job Duties
- Greet patients with warmth, compassion, and professionalism
- confirm and update insurance and demographic details at each visit
- schedule and coordinate provider appointments, adjusting as needed
- assist patients who missed appointments to encourage treatment continuity
- handle prior authorizations and explain patient financial responsibilities
- distribute, verify, and scan forms, including handbooks and intake documents
- collect co-pays and process payments
- set up payment plans when needed
- maintain a clean, organized front office and uphold patient confidentiality
- provide courteous, effective communication by phone and in person
- participate in team huddles and contribute to a supportive work environment
Job Location
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